Crowne Plaza 斯普林菲爾德(Crowne Plaza Springfield - Convention Ctr)

We were disappointed with the cleanliness of the hotel. When we moved into our room, there was a Compound W bandage on the floor next to the sofa. Also, we paid for a King Room, and checked into a queen. When you needed staff, there was no one available. We most likely will visit Springfield again, but we will not be staying at the Crowne Plaza

Room was not ready. We waited an hour, but no services open for a drink or snack. All doors filthy. Bathroom had cob webs on the floor in public bathroom escalator non-functioning. Hall littered with towels and bottles. Luckily room was clean and comfortable except no Kleenex.

We haven’t stayed at The Crowne Plaza since 2010. It used to be a very nice upscale hotel now it seems like there is a lot of unsavory business and people at The Crowne Plaza. We had someone use a key card to come into our room while the do not disturb sign was on the door. Luckily, my husband had just used the latch otherwise they would’ve walked right in. Whoever it was didn’t knock and didn’t announce themselves either. Very sketchy. Luckily for us we are registered to carry firearms so we didn’t feel too threatened or afraid. I hate to think what would’ve happened if it were just me there and not my husband. For this reason we will NEVER stay at The Crowne Plaza again.

Great hotel. Best Springfield has to offer. A little dated in the room, and somewhat dirty in corners, but overall very solid all around for location, comfort, price, safety, and quiet. Bar is top notch, parking is wide open, amenities are better than average. Pool area is excellent. Always my 1st choice in Springfield. Great restaurants around the hotel too.

Huge lobby, easy to get to from interstate. Nice pool, gym was clean. There are food options in the hotel. And EXCELLENT BAR!

Bathroom had a significant amount of long dark hair on the floor. Night stand, marble part, had cup stains indicating that they weren’t properly cleaned. Elevators floors were very dirty.

A/c not working right in first room, had to move to another. Same issue in 2nd room but it was midnight by the time we discovered this. Suffered through the night with little sleep. At check out we were given an apology and that's it. We literally had to take a nap in our van before driving home.

It was a great stay. My second visit actually. I would definitely recommend Crown Plaza Hotel