We stated at Hilton Sibiu 2 days ago. The hotel is nice and clean and a reasonable rate, but not 5 stars by European standards. It would make a good 4 star hotel if advertised as a 4. The attendants at breakfast, lounge and spa were phenomenal, but front desk was slightly lacking in service. Concierge desk was present, but there was no Concierge or luggage attendants. Again pointing to 4 star hotel, Not 5. The room was nice and clean, but diamond upgrade was not honored even though the hotel was empty the 3 days we were there. Finally the spa was truly amazing. There was a pool area and a separate spa with multiple sauna options, steam room and jacuzzi. Had a massage and it was absolutely amazing, had to get another one before we left as it was so good. I would highly recommend asking for Adela in the spa. She was attentive and customized the massage to my needs. Honestly my favorite part of the stay was the massage I received from Adela.
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