西馬爾奧博羅伊塞西爾酒店(The Oberoi Cecil)

Considering the cost of the room, value for money was not convincing. Less costly hots would have higher comfort, service etc. Cost of brand considered way too high compared to user value.

From the moment we arrived at the Oberoi Cecil in Shimla we were greeted with kind, knowledgeable and helpful staff: from the ***ager to the concierge, room cleaning staff, restaurant chefs and servers as well as the therapists at the spa, all staff went out of their way to provide extraordinarily levels of service. This a place with a guiding ethos: “What can we do to make your stay with us better?" To highlight specific individuals is difficult as all were exceptional. Special thanks to Chef Raj Kappur Bhattia and his team, Tenzin (at the spa) and Chirag, our room attendant who kept our suite as beautiful and tidy as when we first arrived. As well as its people, the hotel has fantastic facilities: a great restaurant with a wide selection of Indian, Asian and European dishes; the gym is well-equipped and the pool is heated (29C/84F). A definite 5 star review.

One of the most memorable trip we had ..stayed for three plus weeks .... Would like to thank the whole Cecil team. From the front desk to housekeeping and dinning and the security all are so helpful and humble . You will feel at home always if you are staying at Cecil .

The best hotel I have been to. The staff are excellent, food delicious and the hotel facilities very good. For information for the independent traveller, there is a small airport in Shimla and Tibet is doable from here. Shimla is stunning, lots of wild Monkeys, history- including House of the former Viceroys of India and walking in foothills of Himalayas

The Cecil is a wonderful place to stay, made particularly so by the friendliness of the team who go out of their way to ensure all your needs are met. Beautiful rooms, public areas and great food in the dining room. We had a luxury room on the third floor. It was beautifully appointed. These rooms overlook the road at the front of the hotel and we were worried about noise. It proved less noisy than we anticipated and the soundproofing from the corridor (all rooms open off the stunning central atrium) was faultless. The windows could do with better double glazing, is my only negative comment. If you truly want a peaceful night, a room overlooking the valley is probably a safer bet. Altogether a wonderful experience. What a wonderful team.

The hotel is full of character, our room was spotless and comfortable with a good pillow menu. The hotel staff are extremely friendly and cannot do enough for you. A perfect stay in Shimla. We highly recommend paying the extra for the valley view room, the vista is stunning.

Amazing stay. Very comfortable. Special mention to Sahil from Housekeeping, raj Kumar Bhatia and Raghav who have been taking amazing care and made us feel like home

Amazing hospitality, great food and comfortable stay at Oberoi Cecil , hotel is so well maintained even after being so old ,one the best part is the location of the hotel it is located very conveniently. Hotel staff is a great team, thanks for making our trip memorable. They took care of my kids so well. Thanks

Perfect get away . Ultra luxurious rooms and the overall decor. Wooden floor old posh furniture. Staff is courteous and there a system of *** to *** marking. Delicious food and good breakfast. Overall 10/10