白色別墅度假村(White Villas Resort)

The service of this resort is very bad. Staffs were not accommodating and the room is not well maintained. My room had a used towel hanging in the shower and the water for taking a shower is almost nothing. There were no kettle for hotwater and the coffee mugs are dirty like theres some sand and dust inside the mug. Worst of all we requested for a service going to the airport and the next day they said there was no booking. Staffs were not friendly at all especially the ones on the restaurant. Management needs to look at the resort on how it is being maintained. I will not recommend staying here, better to look at other resorts were they have excellent customer service.

Очень комфортное проживание. Ухоженная красивая, хорошо озеленненная территория.

Eine schöne kleine Anlage am Meer. Das kleine Paradies ist sehr sauber und gepflegt. Es war sehr ruhig im Pool und auch im Strandbereich. Das Restaurant bietet sehr viele gute Speisen und gegrillten Fisch an. Die Cocktails sind super und günstig. Das Meer ist sehr flach und nicht tief.

Ich war mit einer Freundin und meinem 11 Monate alten Sohn für 4 Nächte im White Villas Resort. Die Angestellten sind sehr zuvorkommend und hilfsbereit. Die Anlage war sehr schön und sauber. Auch die Zimmer und das Essen waren sehr gut. Beim Frühstück kann man sich soviel Kaffee und Tee holen wie man möchte. Frisches Obst steht bereit und auch Brot, Marmelade und Butter soviel man möchte. Zudem kann man sich von rund 8 Gerichten noch separat etwas dazu bestellen (pancakes, french toast, omelette, etc) Die Lage des Hotels ist auch perfekt um von dort aus die ganze Insel zu erkunden. Wir hatten eine Tricycle tour um die ganze Insel gemacht, hatten einen super netten Fahrer und dafür 1700 Pesos bezahlt. Einziger Minuspunkt ist, dass man dort egtl nicht ins Meer gehen kann, da dort Ebbe herrscht und alles matschig ist und man ewig gehen müsste bis man ins Meer gelangt. Das ganze hat der Pool wieder wett gemacht. Und für diejenigen die einen leichten Schlaf haben, die Zimmer sind sehr hellhörig :) Der Sonnenuntergang von dort aus ist der Wahnsinn!

We stayed for four nights at White Villas and would have happily stayed longer. The rooms are comfortable and tidy. Of the four hotels we stayed at in the Philippines, this was easily the best mattress. The pool is lovely and has a great view of the beach. The beach is not suitable for swimming as the water is extremely shallow and at low tide a lot of rocks are exposed; however, the beach has soft white sand with towering palm trees and is great for a beach walk. The location is very good for access to other restaurants and shops. I cannot say enough about how helpful the staff at White Villas was! They helped us book a tour, ferry tickets, and tricycles. They lent us a sewing kit one evening to repair a minor tear, and were incredibly accommodating all around. The one drawback was that the food was just ok. Breakfast was plentiful but average, and the lunch/dinner menu items were underwhelming. Better food would have earned White Villas five stars.

A small but welcoming resort with lovely spacious “beach villas” that had plenty of room for our family of four (ours had two large doubles and a single bed in it), and other room types available. It has its own section of the white sandy beach with hammocks, loungers and table seating all next to a lovely open air restaurant and reasonable sized pool. The bathroom in our villa was a little tired and the shower wasn’t great but it’s very clean and supplied with towels and toiletries. The food was okay, breakfast didn’t have a huge range but enough to keep us going for the 3 nights we were there, and the dinner menu was reasonable too and food was tasty. Not everything was always available but there are other eateries around so it’s ok if you don’t mind a short venture out too. Staff were all very friendly and helpful and you could tell they wanted to make our stay as lovely as possible. The one thing that was a little annoying at times was the resort next door and the neighbours playing music at a level that clashed with the restaurant music. Maybe because it was Christmas everyone was playing music but it got a bit much at times. There were signs up in White Villas asking to keep the noise down and respect the neighbours. I wonder if the neighbours needed a few of those signs too…!

Super emplacement , face à une magnifique plage. Restaurant sur la plage pour petit déjeuner (compris) et déjeuner. Personnel très serviable chambre propre et calme. Bien placé pour vadrouiller sur l’île. Location de scooter possible.

Let's start with the fact that I arrived at the hotel at 6 in the evening and stood for ten minutes in front of an empty reception desk. One of the workers came and took a photo of my driver's license on his phone (it is not clear why) it should be printed on a printer and not be circulated on the employees' phones. They brought me up to a room that looked fine and then they told me that this is my room. Suddenly, I see a chameleon so I asked him to throw it out of the room, and he didn't quite understand the propose of the request and squinted his eyes. After that I suddenly noticed that there were mosquitoes and flying insects all over the room and I saw 3 more chameleons. At this moment I informed him that I will not sleep in this room so he turned on a fan and tried to chase them away. He said that the guest who was before did not close the windows and that is why this is the case. When I entered the room everything was closed, either the cleaner who was cleaning didn't really clean or he just lied. After that they transferred me to the villa because it was the only room that was available. After talking to some woman on the phone she said something to them and they took me out of the villa with my luggage and told me that there is no room available, and that they would take the chameleons out of the room. Of course I didn't agree because you can't really trust them that they will clean the room from chameleon. I moved to another hotel for a lot of money because they didn't leave me a choice and they didn't solve my problem. After I spoke with Agoda, that was the one that help me. Agoda brought me a partial refund for the booking. Because the hotel simply did not agree to give me refund on the grounds that it was a last minute cancellation!!! even though they did nothing to help me. If all this is not enough while I was sitting in front of them and looking for another hotel they was laughing in Filipino. The guard (the oldest of them) said to me what are you from Israel? So are you Jewish? Jewish? I didn't understand how all this was relevant to the conversation and why it makes him laugh but it was very humiliating. Four people laughing at me and I’m alone and no one trying to help. The photos and videos appear on Google for all those interested. If you want a hotel that does not treat its guests and degrading them, go there. you have been warned!