祕密花園酒店(Jardins Secrets)

Très bel établissement, les 5 ÉTOILES sont à la hauteur du séjour. Petit bémol, les toilettes de la chambre ont été signalé, car dysfonctionnement de la chasse d'eau. Personnel attentionné et disponible. Endroit qui réserve bien des surprises et découvertes... A tester en couple ou ami es...famille. Petit déjeuner copieux et confitures maisons. C'est à souligner, tout comme les minis viennoiseries.

Für alle die gerne aussergewöhnliche schöne Einrichtung schätzen. Wir waren nun schon zum dritten Mal da (innerhalb von 10 Jahren). Die Zimmer und auch das Haus sind gepflegt und werden wahrscheinlich von Zeit zu Zeit rundum erneuert, sonst würde man das sehen.

la magie de ces jardins Secrets est toujours au rendez-vous,l'accueil de Victoria, le service, parfaits et les massages de Christelle et Léa sont extraordinaires ! Nous recommandons sans hésitation et nous reviendrons !

Nous avons passé un très agréable séjour dans la chambre Chapelle. Les jardins sont luxuriants et impressionnent dès le passage de la porte d'entrée. Le petit déjeuner servi dans un partie privative du jardin est un moment charmant. La décoration de notre chambre était étonnante en mêlant un mobilier liturgique et une vue magnifique par la verrière sur la végétation extérieure. Un bémol toutefois, la chambre laissait très peu de place pour circuler ou défaire ses valises. Au petit déjeuner très copieux en viennoiseries, il manquait des propositions salées (œufs, bacon, fromage, autre ?)

Unique and stylish hotel, excellent service ( best in France we have had) and beautiful garden to sit and relax in. The rooms are opulent, high ceilings and wonderful furnishing. We found this a charming oasis in the beautiful city of Nimes. The breakfasts is tasty and fresh continental style. After a hot day sightseeing there is a small unheated pool to use. We loved it and would highly recommend a stay. As a note they do not have a restaurant for dinner, but they offer very nice small plates and snacks / drinks to relax by the pool or in Garden.

En lugar es precioso y la amabilidad del trato genial, disfrutamos de la calidad y la atención muchísimo. Todo fue perfecto. Volveríamos sin dudarlo

I am at a loss to understand how this hotel has acquired 5 stars. We had booked a two night stay to celebrate my birthday. A few days before I called the hotel to ask if I could cancel the second night- some friends had invited us to stay with them in Northern France. My request was refused on the basis that it was ‘high season’- which seemed contradictory as surely if rooms were in demand the cancellation of our second night would not present a problem. I then asked if I could be given a credit note for the second night but that too was refused. Being of the view that we did not wish to pay over €1000 for just one night we stayed for both nights and left early. The total inflexibility does not reflect 5 star status. Nor does the fact that there is no restaurant in the hotel. We were told that a table could be set up in our room or elsewhere in the hotel. As we prefer restaurants with some atmosphere we chose to walk into the Old Town to eat dinner elsewhere. When we saw that a continental breakfast was €28 per person ( and any additional juices charged at €10 each) we walked into town to have breakfast there too. There were no coffee/ tea facilities in our room. A bottle of water was there on our first night but not the second. By that point, rather than search for a member of staff (only 2-3 in evidence during our stay and rarely sat at the reception desk) I simply bought bottles of water from a local shop. Having enjoyed the most pristine clean pool at a villa we had just left in Provence the outdoor pool at the hotel looked decidedly murky and uninviting. I note that a previous reviewer described it as a ‘pond’ Overall, whilst the furnishings could be described as opulent the hotel is very much style over function. For example whilst the bath at first glance appeared large and stylish the chain on the bath plug was so short that I had to place my legs to one side of it to avoid pulling the plug out! Like everything else in this hotel the parking charges are exorbitant. Needless to say that we would not stay at Jardin Secrets again nor recommend it.

This is not the 5* hotel you imagined. There is no luxury to be had and hospitality is either non-existent or costly. Our first room was called Superior; it was small, damp, floored throughout in terracotta rough tiling with one large window that opened directly onto a common area. After one night we asked to be moved to the other Superior room which was slightly better in that it was not damp and, although small, had a small private terrace. This hotel has no restaurant and is not located near any good eateries, it is also a good walk from the Old Town. No complimentary coffee/tea in your room and 10euro per cup if you would like us to provide. We did not take the breakfast as it looked mediocre at best and of course expensive - 2 boiled eggs again 10euro. The secret garden is more secret jungle and the pool, not maintained, is more like a pond. This accommodation is more like a costly bed and breakfast and maybe 3* at that. Hugely disappointing. After two nights we moved to a real 5* hotel in the Old Town.

Voilà un secret qu'il serait égoiste de ne pas ébruiter ! Ce hotel, qui ne compte que 12 chambres est un petit bijou animé de personnes discrètes, charmantes et attentionnées. Quand au jardin, il offre tranquillité et confidentialité à tout ses résidents, dans un cadre luxuriant ! Nous étions en famille, mais honnêtement, je le déconseille pour de jeunes enfants.C'est ideal pour un couple sans enfants. Nos deux filles sont vraiment grandes et calmes et nous n'avons pas perturbé la quiétude des lieux.