Wingate by Wyndham Moses Lake

There was a rude team of baseball players that were running in the halls. The stall took care of it but it seems if you have a group of teenagers you would put them on the first floor so you could keep a close eye on them. Then the next morning they were all sitting in the breakfast are taking alll the chairs the staff or the coaches wouldn’t clear the room for other customers.

I loved everything about this motel my kids loved the swimming pool everyone at the front desk was welcoming and all the fast food restaurants are pretty much within walking distance! We absolutely love it and intend to stay again!

While we realize our request was an exception, the way it was handled could have been better and not left such a sour experience. We called the morning of our stay around 9 asking if it would be possible to check in around noon. We were told that there were no rooms available yet and they would call if something became available. We continued to the hotel and upon entering the lobby we were greeted by the front desk rep. When I let her know that we had called earlier and were just checking to see if anything was available the response was a snarky "if there was a room, we would have called you!" When I asked if she had any idea how long it could be, again, it was a snarky "our cleaning team works on priority rooms first"...not sure what that meant or why she couldn't have let them know earlier that she had received a request for an early check in but it just wasn't the best customer service in our opinion. We ended up going to our party without being able to check in and returned late in the evening to a much kinder experience. With regards to the room, it was clean, although the towels could use some replacing as they have definitely seen better days and were quite ragged. Bed and pillows were comfortable and plenty. The hotel is surrounded by several other choices and has a Starbucks right on the corner which was great to grab morning coffee.

The hotel itself is nice. Food and service is good. Just the location. Too close to freeway and the air outside is smelly. The locals says its normal for country life.

The room was clean which was nice, there were guests pounding and jumping until very late above us, the entry and parking lot smelled overwhelmingly like cat pee animals. The pool was nice but there were no towels in the morning when it was opened and the towels are so small they do t dry you off at all.

The staff was great, the bedding and towels were clean, but the facility needs some refurbishing. The floor tiles in several areas are broken and lifting, the carpet in the hallways is very stained, and the carpet in the elevator is so disgusting I took the stairs to the third floor every time (five day stay).

Nice clean room. There was a used washcloth draped on the shower curtain when i arrived. Other than that it was excellent. Breakfast was amazing. Staff was really friendly. The kids and I enjoyed the pool.

Comfortable beds, good location right off I-90, quiet, great hot breakfast. We really liked the omelets and biscuits with gravy

All was great. I just prefer a harder mattress so did not sleep well. But other than that a great place