哈瓦蘇湖城凱藝套房酒店(Quality Inn & Suites Lake Havasu City)

The room smelt like cat pee and I needed an ADA room, but was not given one. The iron board in the bathroom was covered in stains and the room as a whole feels really dingy. The traffic from the road is super loud and made it hard to sleep. I’m extremely disappointed as the reviews were good. Trying to cancel my next booking through here. On the plus side, the lady at the front desk was super nice, but that doesn’t make up for the room quality. 😕

Love the breakfast

Mal servicio Mal atención al cliente Me dieron una habitación equivocada 3 veces Me hisieron esperar mucho para darme una habitación parecida a la que yo reservé en línea Y al final la habitación (suite) era de muy mal aspecto Sábanas sucias y alfombra No tubimos limpieza en el cuarto

todo bien, la pasamos bien el cuarto tenia todo bien

Das Zimmer braucht mal wieder frische Farbe. Badezimmer sehr klein.

Ok place to stay. Beds had some stains on them. Overall it was a decent stay, could have been worse but could have been better

My husband and I took some very needed days away to relax. We went to Lake Havasu, Arizona, and stayed at Quality Inn. I don't know why they call it Suites because they do not have any rooms with King beds and I'm not sure that they have any nice big rooms! Our checked in was okay. The room was okay. The bathroom was dirty, my husband cleaned the tub with plenty of hot water, there were ants by the sink. It is an old hotel, I imagine as the rest of them around the area, but I'm sure not all of them are maintain so poorly. Unfortunately, if the housekeepers don't do a good Job in cleaning the rooms, furniture, bathrooms, tubs, etc., everything will get stained and will look and be more dirty after each stayed. We are certain we will not stay at this hotel again! I know they have been renovating and I was told the room we were getting was one of those renovated rooms! When you find yourself in a room that has not being maintain, floors are dirty and things are coming off the wall, you may start thinking about what bugs may be there! I'm sure this room has NOT being renovated. I wore my old socks to walk around and before we checked out I left them in the trash can. As you can see by the picture, I don't think they mop the floors. Carpet was dirty, it did not look new! We only were there 2 night. If this room has being renovated, like we were told, then they may need to ask the contractors to redo their job! Their breakfast was not great, the eggs were watery, their coffee was n

Staff was excellent. Very helpful. Property itself was dated and because it was between two busy highways was noisy. We stayed right after a very busy Presidents weekend and outside was fairly trashed although got better before we left (stayed 2 nights). They do seem to be making improvements slowly. Very good location for things to do.

Bathrooms seemed dirty there was trash in the trash can Rooms were dirty with little crumbs walls were horrible black. My son is allergic to dogs and asthmatic and so is my mom and they didn’t stop sneezing which could only mean dogs or dust. Also no elevators my son has a broken ankle and had to go up and down stairs. Breakfast food was good there were 2 woman refilling a younger one and an older woman the young one has excelente customer service skills 10/10 and the older was rude very bad attitude.0/10