皇家克隆瓦酒店(The Royal Kelowna - Bellstar Hotels & Resorts)

優越的地理位置和便利設施。戶外熱水浴缸和游泳池周圍的燈光非常刺眼和明亮，分散了美麗的景色。 浴室的毛巾很硬，就像沒有放在熱烘乾機裡一樣。床很舒服，但床單很破舊，很破舊， 所以感覺幾乎像法蘭絨。 除了那次很棒的住宿之外！會再次入住。

We had an extraordinary stay at The Royal Kelowna in a 1 BRQ suite. We made full use of the amenities in the apar**ent including a washer/dryer, fully equipped kitchen and patio, as well as the hotel amenities like the rooftop patio with infinity pool and indoor/outdoor hot tubs with some of the best views in Kelowna. The hotel is is conveniently located to tourist attractions and entertainment, parks and dining/shopping options. The Royal is one of Kelowna’s best-kept secrets.

如果你住在基洛納，這是一個絕佳的位置。就在湖邊，風景優美，步行即可到達主要街道區域。我們的公寓非常適合兩對夫婦入住，房間寬敞，設施齊全，包括公寓內的洗衣機/烘乾機。

Hotel room we stayed has 3br. All bedrooms is excelent just not the matress in the masteroom. Was look overuse and uncomfortable. So we mention to the frontdesk and they did replace with different matress. Which it was great. We had spectacular view from our room. Furniture quiet old. Should upgrade. They charge for parking daily. Also charge for service fee. We requested to clean our room the next 2 nights after we stayed but front desk said there is no service or housekeeping at the moment. But they charge us hotel service and fee daily.

There was a huge clump of black hair on the shower wall. When I showed the manager, he apologized and said that he would take half off our bill. When I went to checkout the receptionist told me that they couldn’t do anything for us because we booked through ******* which was incredibly disappointing. This experience is going to make me think twice about booking through a third party like ******* because if any issues arrive deon our stay, the hotel will not do anything about it.