Please please please do not stay at this hotel the front desk lady was so rude, unfriendly, not at all what you would expect from front desk. Never in my years of traveling & staying in 5 star hotels all over the world that I had encountered such an issue. I was charged for a towel that housekeeping didn’t replace, apparently each room has two bath towels and two hand towels so when housekeeping came she only put one hand towels in my room. When I got back to my room I only saw one hand towel and didn’t think anything of it because I’m by myself and there was no need to get two hand towels little do I know at checkout they charge me $35 for the hand towel that’s missing. If you do stay at this hotel, make sure you count the towels before you come in and each time housekeeping come because if she forgot to put a towel they will charge you for missing towel. ABSOLUTELY RIDICULOUS
翻譯