Homewood Suites by Hilton Augusta, ME

Very good experience.

Over all, the hotel is great. But as a parent of young ones, I was disappointed in the pool. Not exactly "heated", my kids couldn't stand being in the water for more than 20 minutes before they got to shivering. It's pretty small as well, but that wasn't an issue. I've had really bad luck lately with Hilton properties all over Maine with their "heated" pools. Just prepare for a chilly swim.

From the moment we walked to the moment we left at home. The staff were amazing. Always had a smile on their faces. The room was wonderful. Full kitchen and when I say full kitchen even a dishwasher. I was really impressed. For family's who were going to stay more than a few days this would be perfect. It was very clean and modern. The breakfast was good. From make your own waffles to eggs and ham. They had run out of towels in the pool area, so I had called the front desk and within 15 minutes they had restocked them. I would say my only negative thing would be the pillows were not comfortable at all. But other than that, we will certainly be back for another stay.

He said we never had a reservation through *******. Can you show them a reservation confirmation number. They said we would have to call *******. You only had one room left for the night so we booked that. We will try to get a refund for our reservation. Worst experience for someone traveling to show up to a hotel, be told they don’t have a reservation for you, show them proof and still have no resolution.

We stayed in a room that had 2 queens and a pull out couch. It was perfect for 3 adults. I've used the same room with my wife and 2 boys. Also, a perfect room. Breakfast in the morning from 6:00am-9:00am is perfect, as well.

It was great. Very clean spacious suites with all the amenities. Nice clean pool.

Everything was great except for the quality of the breakfast food and coffee which was mediocre. Service, room etc were all excellent!

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