伍斯特Residence Inn 酒店(Residence Inn Worcester)

It was very disappointing. I travel for work a lot and booked this hotel because it advertised a bar and lounge area that looked inviting and because from the photos it looked like a the type of Residence Inn by Marriott that I am accustomed to. However, that was not the case. The bar was closed (permanently - because they lost their liquor license, the hallways and common areas were not as clean as I expected, they charged me a fee for parking my vehicle in the hotel parking lot (what???) and when i called the front desk for two additional bath towels, they delivered me dishtowels instead. I will not be staying here again. i will be writing to Marriott to share my disappointment as well.

Corridors needed serious vacuuming Suite was very tired looking , tv not working , towels quite worn .and surfaces did not feel very clean . Bed was comfortable enough . HVAC unit was noisy and never shut off . The four double hung windows not fully latched . So cold air draft as well Yet staff was lovely and attentive .

I was a little worried about staying here after reading all the negative reviews. This hotel is absolutely fine. It’s clean, comfortable and was quiet. The rooms could definitely use updating, yet it was still very nice.

This property is housing migrants. The hallways have a terrible odor. The staff is nice and we enjoy the pool. The rooms are nice just avoid the halls and migrants.

Easy access. Clean and quiet. The furniture and vanity is showing quite a bit of wear and tear, should be replaced.

The furniture was ripped. The couch you could not even sit on without pilling all of the cushions on the seat part. The chair at the desk was broken and almost threw me on the floor. TV remote in the main room on 3/4 of the buttons worked. When we asked to have them clean the room they only replaced the towels and made the bed. They did not empty the garbage which was full or vacuum the rug. The room was clean when we first got there. Staff was friendly.

The property was close to attractions and easy on off highway . Rooms very spacious and nice kitchenette area.

The size of the room, the kitchen facilities and the free breakfast in the morning. Staff , Chris, very helpful at the front desk.