新英格蘭貝斯特韋斯特優質酒店(Best Western Plus New Englander)

Very cozy and welcoming. Only 15 minutes away from Boston would recommend to anyone that can't afford the more pricey hotels closer to Boston. My family and I would spend another weekend here

It’s cold. The aircondion is not good and noisy~!

Very gods thanks you

Estadia surpreendente, fomos passar uma noite e o quarto era super confortável, bem espaçoso e com uma cama super macia! Muito silencioso e fomos bem atendidos também por todos os funcionários. Além disso o café da manhã tinha ótimas opções, iogurte, waffle, bagel, muffins, cereais, salsicha, ovos, café, cappuccino, leite, frutas e muito mais. Com certeza voltaremos mais vezes.

Great hotel! Location is fantastic literally two blocks from the expressway! The hotel was very clean and comfortable. Rooms were spacious and beds were very comfortable. We went from there to visit Salem and the drive was 20 minutes. We didn’t use the pool but it looked very nice. The breakfast was great-the restaurant connected to the hotel was excellent and very decently priced. Overall excellent stay

The hotel itself was decent. Their billing policies and lack of disclosure, horrendous. They ran my credit card for the full amount of my stay on day one. Great! I then received a $25 deposit hold, incidentals, sure. Then I had the full amount placed on hold...even though the full amount was paid the first day. There were no resort fees, no discussion about additional deposits or holds. When I spoke with staff about it they said, yeah, some people are surprised. I asked for managements number to have a conversation about transparency with customers, just let me know what is going to happen upfront, I was given a number that is out of service. I will stay with Hyatt moving forward. There is no surprise billing.

Broken lever to turn shower into tub and plug wouldn’t stay plugged ( problem with 2 toddlers and baths ) also the water heater was broken, and the shower trickled. Kept saying it would be fixed soon and never was. Also the pool was being cleaned and was suppose to be working soon and never was ( also why we picked this spot cause toddlers ) but the breakfast was good! And there were 3 bunnies outside eating the grass every night :)