前進汽車旅館(Advance Motel)

For personal reasons I left the motel in the early hours of the morning, hours before check out time. Due to the ("24 hour") reception being unoccupied and unavailable, I left the key on the table inside the room and emailed reception detailing my departure and room key whereabouts. No damage was done to the property and the door was locked behind me. Days after, my deposit was not refunded, so I rang to enquire when the $100 deposit would be refunded back to my account. I was told that someone else had broken in to the room and that police were called, in shock, I asked the hotel owner to please repeat what she said, she declined and hung up. Confused, I tried calling back, a number of times, to get some clarity, I had to change my number to private setting for her to answer. When she finally answered, I calmly stated my name and asked what was going on, and why police were called and why that had anything to do with me, she yelled down the phone telling me to stop calling and stop harrassing her, and that she would report this with her initial police report. She hung up again. Still to this day, I have no answers, no idea what has happened, and no reason from the hotel why my deposit will not be refunded. The hotel owner was irrational and dismissive. She was unfair and her customer service was very poor. I would not recommend this motel.

Unit was tired, plates were dirty in cupboard. No fly wire on our unit window but on most other units. (Mosquitos bad) When asked reception got told no fly wire, too bad! No effort to rectify issue. Friend travelling with us was given wrong bed setup, (that they had booked twin and paid for) and was told by reception to get a pull out was significant additional cost, even though motels error. Not happy!

and the abuse and lies begin...have been a regular customer with pet for 4 years ...never an issue.. Michael the owner will be horrified on the sham that is happening with his motels reputation under these conartists ..

The coffee table was jammed up in between the window & the main bed to make room for the extra bed we required; this was a trip hazard during the night. I would recommend that the table was removed altogether. I think the accommodation was over-priced for what we experienced.

It was near from the city and main road. But i didnt like the cleaning

Friendly and clean. Because this motel allows dogs, guests are very chatty and approachable. It’s basic accomodation, but has everything you need for an overnight stay

The person in reception was unhelpful. The car park allocated for the room was taken. The fridge was switched off and stunk. The little bikkies to have with a cuppa were jatz - not sweet biscuits. Just not a great experience.

Pleasantly surprised. A very lovely place to stay with my family

Great bed - very comfortable Seems fairly new interiors