閃奕山度假村及水療中心(Sparkling Hill Resort and Spa - Adults-Only Resort)

Great resort, couldnt get a spa date booked and was disappointed in that but overall great hotel

Imagine yourself at the top of a mountain relaxing in a spectacular room with an awesome nature and lake view. This is Sparkeling Hill Spa Resort. Then pamper yourself with a Lavender oil massage What a wonderful experience!! Pristine clean rooms with comfy beds…treat yourself… you will love it…and the staff are very friendly and accommodating

Sadly I’m writing this review in hopes that CHANGES will happen!!! First this Was my 18 time to the resort as I use to love going here sadly it will probably be my last I had booked three nights with a girlfriend who it was her first time and definitely her last she said.our first night was beautiful besides that that two of the spas had no working hand held showers to rinse off your seat which is very unsanitary so I chose to use other spas The next day woke up to no shower caps in your room so I had to go to the front desk and ask for two not a big deal then there toilet paper use to be nice they have replaced it with very rough inexpensive paper. The Day before our stay I was contacted via email about my up coming stay and if I needed anything I called and asked for a kettle for in my room as when you stay three nights I like to be able at night to have a cup of tea in the past no problem to do that now I was told I would have to order room service or buy my tea from the Little restaurant so I brought my own kettle from home only to find out when I got there that they still had kettles if asked for them so they need inform there staff better I was upset about this but again it’s really just a small minor thing Then the fridge in our room froze our champagne and all our food and it actually exploded making a huge mess they cleaned the room and replaced our champagne and gave us charcuterie wich was fair as it was there fridge that was not working Next they rented 80 rooms to a group that was there on a conference for two nights that night the pools were full of these guests who were drinking shouting being rude it did not stop there they kept us up till 3 am that night this is a Wellness Spa not a party place I woke up to go to swim my morning laps to a dirty pool and puke 🤮 in the hall way that one of the groups partier were cleaning up we went and complained they promised it would not happen a second night at 1002 pm I was awaken by them again i jumped out of bed and went and dealt with them my self as there was no staff around to help out and no one answered the front desk so we decided that we would see if we could extend our stay for forth night as we wanted to enjoy a night so they gave us a discount on the room only to have the pool have no heat we would have never extended our stay if we had known that and when we went to complain it was like they did not know but yet there was a rooter rooter truck there since morning and returned the next day also they have updated the sitting chair in the room but NOT the beds so mine was ok but my girlfriends bed had a huge gaping whole in it she was very uncomfortable but they were sold out of room so we could not change rooms The dining was amazing and our favourite server Jesica was there every morning to take care of us we also booked my favourite salt scrub that I get every time I go there but it had gone up from $95 to $129 for a 45 min service and really it’s less then that as you are sho

Beautiful setting. Relaxing. Set up is wonderful for self reflection and self care. Additional walking trails in nature. The spa saunas pools and other amenities are awesome. Very well staffed. The restaurants have spectacular food and great service

Went with a tour company and WOW- what an amazing experience. I loved that we went with B.C Maitre D- they had everything planned and ready for us, while people stood in line for 30 minutes. Our Maitre D wasn't apart of the resort but was our go-between with the resort and we didn't have to wait in line, to book a reservation. We also got to go off the resort for a night to a beautiful Italian restaurant hidden away. The personal touches were amazing- and a joy to be apart of.

We plan on visiting Sparkling Hills on April 26/27! Our 5th time (anniversary)….we loved your CTV/Mona/Jana profile !!!!! Keep up the great work—-pls follow meghanorourkee (our daughter) on IG ( travel influencer)…👍…we love your spas/pool/view/breakfasts/local hiking !!!!!!!!!

All the staff was extremely helpful and pleasant . Our room met all expectations. The spa treatments were thoroughly enjoyed. All of our meals were fantastic and service in the restaurants was very good. The beds were very comfortable and the selection of pillows was great.

Had the most beautiful stay! Everything was absolutely perfect! Mountain view room was beautiful - bed was perfect. staff was great and so attentive. had a couples massages and the 2 ladies gave incredible massages. The infinity pool and actually every pool and hot tub were wonderful. the whole place was so clean! 10 out 10! planning our next trip