格蘭德酒店(Grand Hotel)

Qualsiasi cosa in questo albergo è perfetta: posizione (in centro), qualità delle camere, comodità dei letti, pulizia, personale. Se avete la fortuna come me di essere in una camera ai piani alti potete godere di un panorama mozzafiato.

All is very bad, i called the reception to ask for iron and iron table to my room, she said they can not bring it to the room ( but they gave iron to the room just in front of my room, and the people who got the iron are my friends), but if i want they will send an housekeeping and she will do it, after 10 minutes an housekeeping came took my black shir and black trousers, after 10 minutes she bring my shirt and trousers, when i check my shirt she did not do any iron it, and my trousers were shining, burned and colour changed, i went to reception for that, the manager (a man with green eye with glasses) came also, i showed the situation of my trousers and shirt, he talked to me that he did not seen before i gave them to the women how he can believe me??? You and your things will never be safe here, if you are supposed to stay here be careful.

The only advantage is the price. The hotel is relatively cheap, otherwise it is very far from a 4-star hotel. It should be 3, even 2. The rooms are dirty, there were many hairs on the bedsheets at arrival, in the bathroom everything is full of limescale and hair. The staff is not rude, they just do not care about you. Food is average, everyday the same. Coffee is horrible, I had never drunk such bad coffee before. There is no bar - some time in the past there used to be one - but now it is closed. The street is incredibly noise, it would have been good to be warned about it before booking. I would definitely NOT reccomend the place.

The location was good but the hotel was quite dated and my room was very basic with a very on to a roof covered in cigarette butts and a carpet with a big hole in it. There were mugs and coffee sachets but no kettle. The bathroom was wet room style so the floor got flooded when I had a shower.