While the position and view is very pretty (hence the 2 stars), service and foods falls rather short, dealing with issues even shorter. We have been to Fiji 3 times and this was our 4th resort destination around Taveuni on this trip (from AU$425 a night to $1,500 a night). Paradise sat about in the middle of our price experience. The food was of a standard we would call 'pub food' and was not as good as anywhere else we stayed. [For those who want to know the best value and certainly the best food we had (at the cheapest place) it was at Coconut Grove on Taveuni - which also had the best snorkelling/coral/fish off Honeymoon Island. Matangi, the most expensive, is worth the money with great food, good snorkelling and spectacular service]. So, back to our story: In one day: - we had to ask three times for sauces to go with our lunch (by the time they arrived lunch was cold); - after discussing with the owner our afternoon departure time the evening before, they gave us a checkout in the morning (no big deal, just a miscommunication); - sunset cocktails took 30 minutes to arrive (well after the sun had set) and they got the order wrong; - my wife ordered the special 4 course Lobster dinner which they started serving 15 minutes after the first course of my two course meal. After the first two of the special courses they announced that they did not have any lobster!! None of these on their own are worth complaining about, but as they added up we asked to speak to the owner who we could see was floating around. Instead, she sent over her Manager. They gave us two glasses of red wine (that my wife does not drink) and found some lobster and crab. They then, to be fair, organised the late checkout.
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