Very disappointed. I almost exclusively stay in Elite Hotels properties when in Sweden, this was my 10th stay in Stockholm and my first at this property. Prior to this I had stayed at either the Elite Stockholm Plaza or the Elite Palace Hotel. On first impressions the hotel seemed fine, and we loved the character of the lift which had a manual door. We was asked whether we wanted a double or two single beds in the room, so asked we asked for the two singles - a double we got. In the room, we opened the window which when we did the handle stayed in our hands. Maintenance advised us that this is correct, the handle does come off and we had to replace it each time we wished to open or close the window. Whilst we’re in the room, the safe was also not working which required maintenance to sort also. Really was not a good start to the trip. The hotel does not provide an iron in the room, instead they have an ironing room in the basement, let’s just say I chose not to wear that shirt rather than iron it in the ironing room. Whilst we’re in the basement, there are toilets to be found down there, however extremely dirty in our experience with broken toilet seats. There’s a sauna down there too, but we did not use that facility. Breakfast was quite frankly shocking in comparison to sister hotels. Selection was poor and very cramped in the area, that’s when the restaurant was not even busy. Location is good, though less central than the Stockholm Plaza, however getting around Stockholm is easy so location was no problem for us at all - we did in the end choose to stay there! Beds were comfortable and clean. I would not recommend this hotel, but suggest the others previously mentioned. Unfortunately for me, I shall be staying with a world wide chain on my next visit.
翻譯