帝國大廈貝斯特韋斯特酒店(Best Western Empire Towers)

David the person that checked us in was fabulous. It seemed like he was everywhere. 1st he checked us in, then he was mopping & this morning he was managing the breakfast buffet!! Always friendly & smiling!!! A+ service.

Muy bien muy contentos todo perfecto, habitación amplia y todo muy limpio, mi esposo y yo dormimos como recién nacidos y pudimos descansar perfectamente y el desayuno contundente y sabroso! Muchas gracias!

It was an excellent stay, price was right, free breakfast was good. My only complaint was pillows and mattress, mattress was a little to hard and pillows were to thick and hard, i had to try to sleep with head on mattress because my neck was hurting. But overall it was a good visit

Did what it was intended to do, provided a comfortable nights stay for reasonable price, will stay again for the price

This sits adjacent with a very run down old motel (in poor repair) and a thrift store. There was a ********* in front of us while we were in the car. We wanted to be able to walk around but NO WAY in this area! Went inside to ask to see the room at 4pm. The checkin area was less than clean. The beige couch shown in the photos was scratched and peeling and a cabinet door in the check in area was broken and hanging off—not at all like in the pictures on the website. The elevator was dirty. The hallways were dirty. The bedroom carpet under a dining table was dirty. I always pull back the sheets to check for clean mattresses, sheets and for bugs. There was dried food on the bedskirt and what appeared to be skin cells?? The bathtub sticker to prevent falls was stained. We were told it was too late to cancel at 4.03. Unable to reach a real person at *******. We drove to the Avera area and got a great, clean hotel for the same price. So it cost me double because I couldn’t speak to a person at ******* and the staff person refused to let us cancel the room. But it was worth it!! DO NOT STAY HERE!

The room was as advertised. Nice comfortable bedding. The breakfast was a really nice surprise, better than most other hotels offer. The parking lot had huge pot holes, made for tricky driving especially in the dark.

When we got here in south dakota, we're from minnesoa. We went to check in at the front desk. They gave us keys to a room that is already occupied. Which we Reserved the roum online ahead of time. Which was kind of messed up for me to walk into someone else's room. Thank god there were dressed. Then it took him another twenty minutes to give us other keys. Then we were late to our venue we were trying to make. I tried to tell him that we're gonna be late. It didn't seem like he cared at all.

Bed linens and pillows are really good. Ability to control temperature a plus. Shower and bath clean.