We have arrived at this place and they are careless, WiFi not working, no enough staff, TV not working, Smell terrible, Swimming pool dirty, bathroom dirty, mosquitos everywhere even inside the building, called reception for wi fi password, they said someone will come and didn't. I came down to reception they said not internet. I felt frustrated so I told them that we cannot stay and went back to the room. After 5 minutes one guy came with WiFi router and told us they will provide Internet but at this point we already decided to leave as they seems careless about guests. When we came to reception to leave the key, they received the key and didn't offered to us transportation, he left so we left the premises. Very unprofessional from this hotel, also we called the hotel after all these issues and did not want to refund the money even when we did not stay at this horrible place.
翻譯