The hospitality went on strike and were picketing starting at 6:00 am 3 out of the 5 mornings we stayed. The noise (a band, drums, chanting, etc) went on all day, so we were unable to relax or be in the hotel at all from 6:00 am for the remainder of each day. The hotel manager promised us a refund of 2 nights (one night/room; we had two rooms for our 5 night stay), and he did not follow through. We requested the refund several times, and he will not answer calls or return them. Terrible service, terrible experience. Additionally, there was a dangerous level of aggressive homeless people outside of the hotel, which made walking anywhere scary (especially with my teenaged daughter). At one point, one of the men had a broken bottle and was wielding it as a weapon; this was on the sidewalk on our way to the 3rd St. Promenade. I would not stay here again, especially after the hotel manager was so inconsiderate.
翻譯