America appeared to be highly arrogant and unhelpful. She carried herself as if she were the boss, though I was uncertain if she held that position or not. Throughout my interaction with her, she never smiled, and I had to ask her multiple times about breakfast before she finally acknowledged me. Even when I stood right in front of her, she failed to acknowledge my presence. Instead, she seemed entirely absorbed in running reports.
Furthermore, when I reported the issue with the air conditioner directly to Ramona, she exhibited a dismissive attitude. She displayed no interest in addressing the problem and even provided the security guard with the incorrect room number, 1424. Ramona feigned concern by pretending that she would arrange for someone to investigate the issue, but she never followed through. To exacerbate matters, the Wi-Fi was also non-functional, resulting in an overall horrendous experience that paled in comparison to my previous satisfactory encounters.
翻譯