Staying at grand estancia was a disappointing experience. The rooms are very old and despite constantly being “cleaned,” didn’t feel clean at all. Service was poor except for ***aging our luggage, and staff was often rude when spending time in the reception area. Room keys failed to work multiple times, and constant visits to the reception to fix these keys were made, which really disrupted our plans. The food, however, was very delicious, giving this review the 2 stars it has received. Overall felt unwelcome for all the hype this hotel gets.
翻譯