I hope my experience was a rare one. After reading all the rave reviews, I was excited to stay at the Drury. Check in went well, got to my room and the AC stopped working. You could tell the electric panel had been removed before. Happy hour was nice - the bartender was great. Every salad at the Kitchen+Bar was “out of stock”. Minimal selections so I ordered in. Got ready for bed and AC still wasn’t working, I pulled back the blanket and found 3 long black hairs IN the bed. I called the front desk and Tyler said “if you come down here, I will re-room you.” Okay… super inconvenient but I guess he’s trying(?) got a new room right in the middle of the elevators! I thought maybe they’d discount my stay or at least be sincere in apologies but NOTHING! The front desk that night and the lady in the morning were short and didn’t seem to care. It seemed like it’s a common issue.
I will not be staying at the Drury again. Overpriced and overhyped. $200+ for subpar food, service, amenities, and restaurant.
The layout was nice, open and airy. Props for the drinks and HH and breakfast buffet. I know it’s hard to find great people to work these days but, I think I’ll be spending my money elsewhere. No thanks
翻譯