Shabby building, pretty dismal room with drink stains down the walls, clueless staff (when we asked the barman which white wines he had, first he pointed at some red, then he offered us some cider until, eventually, after much gesticulation by us, he found the white wines and proudly announced ‘I have this blue one!!’). I then ordered a gluten free meal from the gluten free menu, only to be presented with a salad containing croutons made from normal flour! Also very rowdy nightclub about 12 feet from the hotel’s entrance makes for a wretched night’s sleep if your room is on that side of the building. Utterly dismal experience overall. Handy location though - right in the very centre of St Albans
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