We discovered the window open in the room, making it cold and noisy, as we faced the freeway. After closing the window, we found that the room had no air, or fan, the electrical panel didn’t work. The only way to get air was to have the window open, and it was in the 30’s! When mentioning to the front desk, he replied “I’m the only employee in the hotel”! We received no apology or discount, it was frustrating. The employee who works the breakfast bar was the highlight of the hotel. Very nice and courteous!
翻譯