好客旅館(The Hospitality Inn)

Love this place ✅ Love the Pool✅ Love the staff ✅ My go to place in Alberni ✅

Good hotel for family trip.

Bien

Super rundown property. Chipped paint, heat didn’t work, taps broken in bathroom. Noisy - as one of the only two rooms in the hotel that night we were placed next to another room which was very noisy at midnight. Had to move rooms to get quiet. Clerk didn’t bother to ask how the stay was at checkout. Not worth the money.

Two of the nights were marked by noise as fellow patrons became intoxicated and fights broke out. On two of the nights police were called ----- and we lost about 2 hours sleep each night. This really affected our day time hours given our busy and demanding schedule while in town. We are seniors. The staff was very polite and supportive but these circumstances make us wonder if we can continue to stay at this preferred location.

My beef about this hotel: 1. No elevator witness the front desk gave a disabled person a 2nd floor room and didn’t assist the party to their room. 2. Hallways too long and staying on the second floor the ice machine & snack machine out of order. 3. Being out for the day and then coming back to the hotel our room keys didn’t work for three days. We had to walk this long ass hallway downstairs and have the access card reactivated. Pain in the ass! It seems they hotel doesn’t trust their guests staying there. 4. OVERPRICED people for what you get in poor service and amenities.

Great stay. Liked the pool and hot tub. Plenty of good parking. Friendly, helpful staff. Room was clean, bed comfortable. Some minor observations…vending machine not filled/working; we were looking forward to the breakfast buffet but it was cancelled due to staff illness. Overall a pleasant stay!

Reception people excellent. The outside of building needs some work but the inside is nice and looks like it has been updated relatively recently. Rooms are clean and beds comfortable.