麥卡利斯特莊園酒店(Macalister Mansion)

One of our best hotel experiences ever. The service was outstanding with very attentive staff who took care of our every need. However, the best part of our stay was the food. It was of the highest standard, beautifully presented and truly delicious. We will be back!!!

I paid 150 RMB for high tea today and although the product was creative and a bit fun I left hungry. My main issue however was the service. It appears there was no manager on duty because the staff were messing about on their mobile phones and I had to always ask them for things because they were focussed on chatting and their phones. It wasn’t 5 star at all and having managed hotels the service was actually appalling. I found a bit of plastic in one of the dishes and the staff member just took it from me and threw it in the bin. No acknowledgement. Then I was waiting in the lobby for my cab and I can hear front desk staff laughing and messing about. They were only interested in messing about. I feel cheated by todays experience and I hope they get manager back on duty soon because today it was not being managed at all

Good service provided by Aaron, Nancy, Darren and Natasha. MM is fortunate to have this lovely team who always serve with a wide smile. They even provided good explanation to reach did they they served to us. Overall a good mansion to visit, cozy environment and worth the money spent. A good experience to have hi-tea with family during Chris**as festive season.

Food served is exceptional as what I expected & worthy service by your staff was a strong marker that customer will likely come back again., keep up the good job by Macalister Mansion delicated team.👏👍👏👍 Note: It had been my pleasure to dined in for the 3rd time with my family members and a time with my friend from BKK.... really appreciated with the hard work of your Chefs & staff to make the day happened w/o failed to served the customers 😀💐🎉💐🎉😀