佩森舒適酒店(Comfort Inn Payson)

We are not picky about hotels and never leave critical reviews, but this has to be shared. This hotel (Comfort Inn, Payson) is disgusting, dirty, and run down. Please see our pictures. Upon checking in with the rude front desk staff, we took the rickety elevator and walked down the hall, which was musty and overwhelmingly smelled like cigarettes. The room was awful ... air conditioner was filled with thick dust, the walls were damaged, the carpet was filthy, the comforter was stained, there were holes in the screen, and the beds were beyond uncomfortable. The bathroom exhaust fan was loud, breaking, and so dirty that dust was falling on us when it was turned on. We had to leave early and check out after only one night, cutting our vacation short. Horrible hotel!

The hotel is probably the nicest in Payson but it still needs some work. The pool bars were loose and move which could cause an injury. I suggest requesting a room on the 3rd floor because the floor creeks very loud and you can hear every foot step.

It was advertised on their website that they had a shuttle to the ******. Well, no shuttle. We went down to use the hot tub. It was filthy dirty and the jets did not work. There is only one ice.machine and it was out of ice. The place definitely needs some work. The pool room floor and walls were disgusting. We will never stay there again.

The toilet had a pink circle that look dirty and the floor of the bath tub was dirty. I didn't like that

Beware of the driveway, its steep and i banged up the skidplate of my car. It had me thinking i cracked the engine. Everything was clean, staff was friendly, but food was unappetizing. The room smelled was musty.

Check in was fine. Gentleman was nice checking us in. Property just needs some updating. The floors down the hallways have dips in them like they’re going to give way and it smelled different every time we walked in and out of our room. Sometimes like smoke. Sometimes like burning rubber. And many other smells. Never had that at a hotel before. It was strange. Otherwise overall not a terrible stay.

Taking a shower water turned off 4 times during my wife’s shower then came back on ice cold! This place is a dump

I was amazed at how clean my room was. Years ago I stopped staying at the Comfort Inn because of the deteriorating cleanliness. You have changed my opinion. Keep up the great effort you are doing.

We had a very nice stay here at the Comfort Inn in Payson, AZ. The people were all very nice. The beds were so comfortable & the breakfast was good as well.