棕櫚沙漠Residence Inn 酒店(Residence Inn Palm Desert)

總的來說，這是一個不錯的住宿。推薦給多個家庭旅行。

完美的 ！喜歡這個地方我會再次訪問哈哈 喜歡這個地方！非常舒適和合理

Residence INN 很棒。房間裡有我們需要的一切。 2 個小抱怨 - 床墊有點過時，接待處（年輕人）不明白或沒有接受過關於如何行事的適當培訓。但它已經變得司空見慣了。

當我們終於能夠入住房間時，浴室裡沒有毛巾，半卷衛生紙和枕頭放在地板上，沒有枕頭套。致電賓客服務部門讓他們知道。經過一個小時的等待這些物品後，我的丈夫去了前台，並得到了沙灘毛巾！我不是一個會抱怨的人，但來吧。我很不滿意。我是旅行社不會推薦這家飯店。

我沒有肥皂、衛生紙或淋浴毛巾。打電話給客戶服務部詢問這些事情並等待了一整夜。晚上 11 點左右再次打電話，沒有人接電話。去了前台，那傢伙給了我 1 塊毛巾用來擦毛巾。對於我的房間價格，我真的一點也不高興

When we arrived at the property our room was not ready and it was passed 5:00 pm and later that evening we had to wait almost two hours to get cleaned towels. So what I am telling you here says it all. Please make some changes

Check-in was an absolute breeze. The room was very clean. The king bed was comfortable. The pull out had no bedding. We had to wait till about 7:30 for them to be laundered after calling down for them. That did suck since we wanted crash out early after a long day. An additional issue we had was the water lines appeared to be switched and we're scalded when trying to run a shower. Watch out for that! If you want cold water, the shower switch has to be turn all the way to Hot. The tiolet also had this issue which my husband found comical while going to the bathroom. We left early in the morning and didn't bother showering again. We hope you can resolve the water issue in the future so this doesnt happen to another guest.

There was no soap in either of the bathroom sinks, the TV was left on so I thought someone was in the room as we checked in, there was a hornet in the room, only one wash cloth in the second bathroom with a long piece of hair, the gate key to the pool was not working, the palm trees were trimmed so there was a lot of debris in the pool and the lock to the window was frozen.