希爾頓歡朋酒店-奧索卡(Hampton Inn Ozark)

This hotel is right off the highway, easy in and out but the noise is pretty constant. We did use earplugs to sleep and they worked well.

The breakfast was great. Housekeeping could have did a better job of keeping up with the towels that we needed even though they didn't clean the room

Property is a little dated but it is clean, safe, and the staff are very nice and helpful. Breakfast was good with a surprisingly good selection of food. I will definitely be back next time I am in Ozark.

The bathroom was filthy. There was old urine in front of the commode and the floor of the shower area dirty with foot prints. There was extreme build up of soap scum and mold all along the shower. The caulking repair looked like the work of a two-year old. The lamp shade had a major hole in it and the walls were extremely scuffed. Was moved to another room that was not much better. I stayed in the same hotel a year ago and the hotel was not in this condition. Where is the supervision of the cleaning staff prior to releasing the room for occupancy?

The hotel was average ! For a Hampton Inn, it should’ve been a lot better, the worst one I have stayed at. The hotel was not very clean , and had old furniture. Should be painted and updated. The exercise room was nice but half of the equipment did not work , the outdoor pool and breakfast we’re good.

Receptionist was super nice and helpful. Breakfast was really good. Plenty of parking. Bed and pillow are very clean and comfy.

The staff was very helpful and very pleasant. I will be back to stay there. The room was very cleaned and was beautiful hmm

First room we where put into was filthy food stuck to the walls . Hair dust eveeywhere . Bedding looked like it wasnt previously washed . Ac would not work so we where then moved to the third floor . Before arrival i notified front desk that we had a active 2 year old and being away from other quest would be best. With the room change we where placed above a older gentleman wanting to sleep at 8 . Front desk came to room about a noise complaint of jumping. Why would you place someone under a 2 year old and not somewhere else in the hotel . The front desk lady was a little rude with speaking with me . Stating this isnt going to happen here ( talking about noise complaint. I had to keep my two year old stuck in the bed not being able to play . Paying for a suite motel and the cost of over $300 for 2 night stay didnt make me happy . The breakfast was amazing though.

Paid extra to have the large queen suite only to find that the AC was broke. The person that worked at front desk being out late at night had no idea what he was doing when trying to put us in another room. The room that we were placed in had a working AC but was half the size of the room that we paid for. Unfortunately are used our hotel.com points to purchase our stay and pay the difference using our credit card and now we are out about $30 due to receiving a credit for our stay but ********** actually paid for our stay. So far today I have yet to see either points put back on our account or a refund of the difference on our credit card. We’ve stayed at this hotel before and we’re satisfied but there were people outside who smelled like **** and the guy that worked the front desk while he was a nice person really didn’t know what he was doing and also smelt like ****. There was also someone who appeared to be homeless or on some thing in the hotel lobby. Grabbing lots of sugar and tea packs from the coffee bar area. When we came back late to the hotel, after being out with family, there was a guy hanging around the back corner of the building that made us feel uncomfortable. I don’t know the lady that worked the front desk but she was really nice though.