My room was not updated - no USB ports; carpeting old/dirty. Ironing board needs new cover, hairdryer needs updated. Floor was very cold and room temp cold - needed to call front desk to get temp regulated.
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Alexis
2023年12月21日
I have stayed at multiple Courtyards by Marriott. This was by far the worst I’ve stayed at. To start, the reason I chose this hotel was because I was taking my 5 year old nephew on a trip for his birthday. The only thing he cared about was that the hotel had a pool and hot tub. The hotel specifically advertised that it had an indoor hot tub. The hot tub was permanently closed. The hot tub was half way filled with a dirty yellow substance. Also the inside pool was very cold! To top it off, our room had 0 wash clothes. I called down 2 times and nobody ever delivered them. The toilet did not properly work and would not flush toilet paper. I will never stay here again. Very disappointed.
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Amy
2023年11月20日
I liked that we were just across the street from the convention center. The one thing that didn’t make this a 5 is we did not have cold water in our room which made it difficult when brushing our teeth.
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Bethany
2023年10月23日
The extra charge for parking was irritating. If I am already paying to stay, I should not have to pay for parking also. This hotel is not in a downtown area where parking is sp****.
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Erica
2023年10月3日
Pros: conveniently located near kansas city, easy parking, nice and professional staff, relatively quiet and safe
Cons: pay for parking $10 or $15 per day, slightly too expensive, no free breakfast
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Dave
2024年1月8日
great service, breakfast, and air purified room, so clean.
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Laura
2023年7月13日
The air conditioner did not work well and we reported it to the staff a couple times. I had turned it down to 54 and did not cook the room that well. No garbage bags in the cans, there are glasses for drinking and they were very dirty. The pool looked merky. The staff was pleasant but I don’t feel like they checked t the air conditioner like I had asked.
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Jason
2023年10月30日
Super friendly quiet with lots of room for visiting after games
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Ed
2023年6月25日
great place to stay and visit Kansas City. I always enjoyed a cocktail at night in the lounge. Breakfast options are limited but Starbucks 1 mile away. easy access to interstate so visiting attractions in the city area are not difficult.