I called the property the day before letting them know I was so ill and there was no way I could travel and would have to miss my event. The guy who answered was so off putting and rude and told me to contact *******, as the hotel wouldn't refund me and said, well, give the room to a friend. So, I tried *******, whose chat was down, no way to speak with anyone. I tried again on Sunday as I was too sick to deal over the weekend. They contacted to hotel, who refused to refund me...
Needless to say, I won't be staying at any Holiday Inn again, and, I'm cancelling my ******* acct.
翻譯