奧卡拉銀泉希爾頓酒店(Hilton Ocala)

Our stay was excellent! Room was perfect! Staff was friendly! Beautiful decorated! We loved it

Always a pleasant experience at a reasonable price.

While the staff were nice and I felt safe the room and mattress needs some love. The wallpaper in the bathroom was peeling off the walls and the mattress had such a dip in the middle my back and neck feel like a question mark today. The floor didn’t look like it had been vacuumed because there were crumbs on the floor. For $200/night I expected way better. Wouldn’t recommend unfortunately.

Unfortunately disappointed in this hotel, it was the saddest Hilton. Dingy and drab, not clean. Even the baggage cart was old and in disrepair, hard to push. Rooms and hallways in need of updating and cleaning.

The location was dirty, my refrigerator in my room was dirty. The showerhead was broken. The TV only had 18 channels, and the windows that looked out to the pool was dirty.

The beds were a problem. Came home with a serious back problem. Tried both beds in the rooms. Neither was good.

We have stayed there twice before over the last two years so we were aware of the Hotel and it’s amenities.

Our room was very comfortable, and check in was a breeze. Parking was easy as well. We loved that the digital key worked so seamlessly! The front desk staff kept checking in periodically via text. My only complaint is about housekeeping staff. Even though check out time is at 12 pm, they kept harassing us starting at 9 am. It was very annoying to have them aggressively knocking on our door multiple times that morning while we were lounging prior to check out.

Hotel was ok but was let down with inconsistent staff. The lady that checked us in was great but one of the people working at the bar was too busy texting on their phone to bother serving me.