Let me just start being by saying that the staff working this hotel were absolutely wonderful. Everyone we met was friendly and attentive to our needs, especially the bartender who was also working the morning breakfast buffet.
I booked this hotel for my daughter’s birthday based on a few things… the rooms being soundproofed, the pool, the restaurant, and option for room service. Firstly, the pool was very cold and gave my 5 year old an awful rash that made it difficult for her to sleep (she did rinse the chlorine off afterward). The rooms did not seem to be soundproofed enough as I could clearly hear the conversation that our neighbor was having on the phone until 1am which made sleeping difficult. The mini fridge in our room made an awfully loud buzzing noise most of the night, the toilet was not secured properly to the floor and rocked when sat on and the shower made a high pitched sound when in use. I felt for the most part the room was clean but there were definitely some maintenance issues that needed to be addressed. Lastly, the restaurant not being open was a major bummer as we have small children and hadn’t planned to leave the hotel for food. For my daughters birthday she wanted for be able to stay in the room, watch a movie and have room service delivered but obviously could not do that as room service was shut down with the restaurant being closed. I wish during the booking process that it had been made known that these amenities wouldn’t be available.
翻譯