諾瓦託奧克斯貝斯特韋斯特優質酒店(Best Western Plus Novato Oaks Inn)

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Virkelig godt hotel til prisen. Meget, meget venligt og nærværende personale. Cirka 30 minutters kørsel nord for San Francisco, men det er dejligt, at der er omkring 10 grader varmere end inde i San Francisco. Fin pool med hyggelig terrasse, hvor der er også er grill og bordtennis. Området er lidt kedeligt, da det er ud til motorvejen. Der er dog en hyggelig restaurant, Perry's, samt en Burger King lige ved siden af.

I will never return to this hotel. I used to love this hotel until my last stay. I was tired and exhausted and was looking forward to spending the night at this hotel. I had stayed a handful of times. I was given a nice quiet room until it was not quiet. These workers that were staying at the hotel ended up hanging out at the pool area on a cold Feb. night and were talking and talking for 2-2 1/2 hours until 10 at night. There must of been at least 6 of them and their talking and noise came right into the room. Very annoying! I did not pay almost $200 for one night to have to listen to them outside talking until 10. Yes, they had the right to do so, but I, also, had the right to a decent stay. I was told the pool is open until 10. Maybe it should only be open until 9 so that those of us that are exhausted can get to sleep at a decent time. They lost my business!

I booked a room with a king bed. Upon check in I was told they had no king beds available because some guests stayed longer than expected. They tried to pass off a room with 2 queen beds instead. They couldn’t understand why I was upset and told me this happens sometimes. The receptionist had the nerve to comment it was cute that my husband and I still wanted to sleep in the same bed. Totally inappropriate comment. We asked for a refund and left. Very disappointed.

Good size room. Room was really clean. Very comfy bed. Only problem was the room was a bit warm even after I turned off the hvac (I sleep warm). I would have liked to open windows but windows were odd in that they were street level (like looking at the curb) and didn't feel safe opening windows at night. Didn't eat breakfast here but assume it's like the typical offerings like at Marriotts or Hampsten's. Would stay here again whern visiting family.

Lots of space. Comfortable bed. Microwave came in handy. Safeway a short drive away. Friendly service. Free coffee and breakfast were a nice bonus.

Dirty bed sheets and towels. Room had a strange smell. Bed was broken down. Jacuzzi was green.