諾丁漢市中心貝斯特韋斯特優質酒店(Best Western Plus Nottingham City Centre)

Great location, great service. I was lucky to have my room upgraded to superior for free (the room was super spacious) and they provided Elemis amenities! Really comfortable stay.

In hart of city nice location

Relatively poor service

Pros The room was big and fresh. Breakfast was ok but could be better. Bed was comfortable Cons Air conditioner was making an intimidating noise. I had to turn it off in the night so It was cold. There was no plug next to bed headboard. hair dryer was dirty because of remaining hairs and sticky surface.

We have just returned from having an over stay at your hotel & need to express how dissatisfied we were with the experience. First of all, at check in, we were informed there was no Resturant facilities, something which is clearly stated on your website and the ********* site, where we booked. Also the car parking facilities provided by QPark, state on your site it’s £11.50 for 24hours, but we got charged £12.50. Secondly, the best western is Nottingham is classed at a 4 star hotel! You are not a star 4 hotel, 3 star at most. No evening Resturant facilities, and a less than acceptable note on your information card, in the room, for ordering through deliveroo for food. Something we would have expected from a youth hotel, 2 star venue, not a 4star best western plus! The room was nice, clean and specious, not completely without fault. The lamentation at the bottom of the bathroom door was peeling off. The air conditioning was very noisy, so much so, we couldn’t have it on overnight. This made the room extremely cold, there wasn’t any extra blankets in the room either, so consequently I found it very difficult to sleep. Another unwelcome noise, came from outside. you expect noise from a city centre hotel, but this was off the scale! we were on the 4th floor and still could here every word people were shouting. it was like we had the windows open!

Hotel ok for city centre 3 star hotel. We were on the top floor and the noise ( presumably from air conditioning units on roof) was terrible. Like trying to sleep on a plane. It went on all night. As we were only staying one night no chance to change rooms but nobody should be booked into that room 603.

We booked onsite parking in advance, got there and parked in their car park, then at reception were told they had over-booked the car park and we would have to move our car to a car park about half a mile away. Room was ok, but no soap in the bathroom hand-wash dispenser - not great given that covid is still doing the rounds. The Crowne Plaza opposite is much better - but unfortunately full when we needed the room.