諾沃德套房智選假日酒店(Holiday Inn Express & Suites Norwood-Boston Area)

The hotel looks modern and brand new, room is clean and spacious, nice breakfast is included, and parking is free.

The stay was comfortable and pleasant! Me & my two young daughters just needed a night away from home. So we booked here with the intentions to utilize the pool & have a game night. Upon arrival there was a sign at the front desk stating “pool is closed indefinitely” This was not stated on the website! Please update the website’s about the pool closure. This is very misleading & was very disappointing to my two young daughters who were all ready for a fun night of swim & games! ❤️

Air conditioning is not great that at night it has stopped the fan and become suffocated in the room, there is no window for fresh air. Gym is not like a hotel it is like anyone can have at home, pool is indefinitely closed but listed on the website which is an invalid claim, breakfast is so so when it comes to variety. Business center is a junk yard with decades old equipment, my kids have better computers and printers at home than the business center at this hotel. Other day I had to email my document to person at front desk to print one piece of document because printer is 15 years old and no driver is available. who owns this hotel should spend few hundred dollars to improve it. And the price difference is only 10$ less than a better hotel so not economical. This location does not have any discount.

Excelente estancia, ojala abran pronto la alberca, la pandemaia ya se acabo.

Room had comfortable king bed and was clean However, bathroom in need of repair. Shower shampoo dispenser was found on shower stall floor and appeared to come unglued from tile. Breakfast was good with lots of options. Property interior a bit dated, but clean. Breakfast area definitely updated and modern. Staff was courteous and friendly.

This is a nice property in quiet business park. I enjoyed my one night stay and would stay here again if I was in the area. Below I will list some of the things the property management should improve on to take this place over the top. - Staff is nice but don't go out of their way to make you feel special. They mostly spend their time in the office so you have to wait until they pop out to help you. Check-in process was fast and seamless since I had booked with ******* and they had all my info. Key was ready for me and my request of a QUIET room was met. - Room was clean, beds were very comfortable and basically has everything you need to have a good night sleep. The bathroom was in nice as well except for the mold building up around the caulking in the shower, this was not a deal breaker for me but definitely something management should address. - Regarding breakfast, coffee tasted very good, eggs tasted like they were made from a powdered substance, turkey sausage was dry, pork sausage was good, best part of the breakfast. Everything else tasted like a continental breakfast should taste. Oh yeah, don't have the juice, it's very watered down which makes it taste like water with a few drops of color and sugar.

We requested with the reservation for my 2 rooms to be together. One was on the 3rd floor and the other was on the first floor. They said they gave me a suite on the first floor, it was a king bed with a jet tub next o the wall on left side of king bed. VERY strange. Not happy rooms were so far apart!!