燈泡酒店(The Lamp Hotel & Spa)

Charming Boutique Hotel! The only reason I have rated Service as Good is because our experience at the Lamp Hotel started off on the wrong foot, thanks to Cecelia behind the front desk. Our initial conversation with her was so awkward and rude, we just looked at each other shocked that she was so unprofessional:( She was so rude to us upon entering the hotel. We politely asked if we could try to check in early. She looked us up and down head to toe with such an off putting attitude and did not even reciprocate in conversation when we asked other questions. Another couple came into the lobby right after us, and she immediately shifted her conversation to them, leaving us standing there speechless, as she began a conversation with them in Swedish. We had arrived so tired, but so excited, as my friend had already stayed at The Lamp Hotel, and had filled me in on how great the hotel was. Cecelia was not warm or friendly to us from the get go, nor accommodating to even offer to take our luggage to store until check in. We had to ask her to do this for us, and my friend literally had to ask her her name about 2 times, before she would acknowledge her question or look in our direction as we asked her questions. We had just traveled 9 hours by flight from the US, and her attitude and personality was not welcoming in any way. We thought we had made a huge mistake booking at the Lamp because of her. We were so glad we did not have to see her again during our whole stay. She was terrible and needs training on empathy, people skills, and basic hospitality. She may not be the best option for behind the front desk as the first point of contact for your hotel. Now once we got past this terrible welcome, we enjoyed our stay so much. The hotel and rooms were gorgeous. The rest of the staff were lovely. The entire hotel is clean, sexy and wonderful! The location is wonderful, the lobby is so chic. The spa is GREAT. The bathrooms are spacious and lovely. I enjoyed my picture window, the tasteful decor and all little details. Housekeeping is PERFECTION. I did breakfast each morning and the kitchen and staff there are INCREDIBLE. They all deserve raises. They were hustling, serving, cleaning, and just a vision of unity and of how to run a kitchen:) The way they all worked and got on so well with each other, was so nice to see. Overall, besides our rude welcome thanks to Cecelia, I thoroughly enjoyed our stay and WOULD stay again. I plan to go back and stay with my husband when we visit Sweden later this year.

Dit hotel was een van de beste in jaren waar ik verbleven ben. Een heel warm ontvangst, en een zeer persooniijke benadering van het personeel. De kamers zijn zeer comfortabel met een super goed bed. Het leukste vond ik toch wel de unieke menukaart in het restaurant, met superlekkere gerechtjes (klen en groot). En bij het ontbijt wordt je verrast op vers eigen gebakken brood. Zeer aanbevolen hotel.

En helg på The Lamp Hotel var mysig och trevlig! Det enda negativa jag kan tänka mig är att klimatanläggningen inte gick att stänga av. Fläkten blåste hela tiden som gjorde att luften blev torr och det lät när vi skulle sova. Annars får hotellet väldigt bra betyg. Dessutom fantastisk frukost!

Snygg inredning. Men att ett hotell som utger sig för att vara lyxigt tar en deposition på 1500kr per rum för det man eventuellt tar i minibaren känns billigt. Drinkarna i barnen höll inte måttet. Bra frukost dock och fint spa.

The Lamp Hotel är ett riktigt mysigt tillhåll med bra service, fina rum, utmärkt frukostbuffé och inte minst en väldigt bra dryckeslista med fint urval och väldigt bra priser. Tacksamt att ta sig hit med bil och parkering för 200 kr/dygnet i garage mitt emot hotellet är anmärkningsvärt bra!

Härlig vistelse. Kunde sitta och jobba ostört i restaurang. Härligt Spa och fantastisk middag på kvällen.

Fantastiks personal i receptionen som var snabba, trevliga och enormt hjälpsamma. All personal höll hög servicegrad och o lo ändra genuint intresserade att göra vår vistelse optimal.

Mysigaste hotellet särskilt i jultider