格拉斯萊特傲途格精選酒店及畫廊(Glass Light Hotel & Gallery, Autograph Collection)

Too expensive for the price. No status recognition. No daily housekeeping.

Once arrived i was told my told my room wasn't available king size bed corner room and I could upgrade for free since it wasn't available. Once getting to the room it was 2 queen bed and no table to use. I went back downstairs and talk to someone differently witch said my original room was ready! Once getting to my original room i had no towels, rags, ice bucket and room phone didn't work. I went downstairs to tell the front desk and was they are not enough towels and rags for me and my lady to have 2 sets. We had to share the towels until i ask the people staying next door for one!

I can not even put into words how horrible and tiresome this "check in' was. We arrived at 3:25 for a 4: guaranteed check in - which never happened. The lobby filled up with couples needing to get to their rooms to change for various functions. The front desk told us at 3:25 - arrival time - that they would call when room was ready which would be around 4:00 when cleaning would release rooms. Well, long story short we did not get a room until around 5:50 PM. Yes - 5:50 PM!! We sat in the lobby with no communication from anyone, and yes the lobby area filled up with those checking in. I had to check at the desk a few times to be told that they would release rooms when they can. One man got upgraded to a top floor room yet others, like myself, just sat their and waited laying on the sofas and chairs. Not acceptable - not at all. Giving me a $10 drink voucher is supposed to make this 2 hour delay go away. Shame on this hotel and honestly the front desk was nice- but were the heck was management!!!! A two hour delay in checking in - for a hotel price like they charge - then to put in a room that stared at the air conditioning unit?? Seriously. - where is they how can i make this right ?!?!!? Truly no words for how this check in went. Unfortunately, will have to look elsewhere for my next weekend there as just afraid that this might be a common theme with them.

Large, well appointed room. Comfortable bed. Large walk in shower. Espresso maker in the room. Free bottled water on each floor. Good restaurant in lobby. Friendly staff.

The design of the Glass Light Hotel is clean and contemporary with glass art as its unifying theme. I loved seeing the artwork throughout the hotel including the lights in our room. The place is conveniently located downtown and has a good energy. The valet service is excellent. The front desk was unattended when we arrived (around 8 pm on a Sunday) so we waited for about 15 minutes to check in. Also, there was a damaged window shade in the room. Although we chose this hotel because we could arrive late and still eat, the kitchen closed earlier than advertised due to a maintenance issue so we had to venture out to find dinner. There was no room service available either.

It was a great experience! The room was excellent, clean and comfortable. The decor was beautiful.

Would highly recommend. Great kitchen, however much of what I ordered was too salty. The hamachi crude and the veloute were excellent. Top notch bar.

This was our Anniversary weekend and this hotel did not disappoint. I mentioned this to the staff & they had a complimentary dessert waiting in our mini fridge. Everything was perfect! We will be back!

That location was perfect. Hotel staff was very friendly and helpful. The Decor was AWESOME. I would highly recommend thos Hotel.