Residence Inn Atlanta Norcross/Peachtree Corners

I have no complaints except that our door was EXTREMELY squeaky and unfortunately scared our cat every time it was open or shut. Otherwise we enjoyed our stay. Great area right near Koreatown.

When I arrived, I was directed to the wrong building. Then when I went to the correct building, my appeared to have been used. The bed had imprints on it and a hand towel was on the counter in the bathroom along with an open bar of soap and its wrapper. I was given another room and the desk clerk brought me the key. Breakfast was late one morning, and another morning it took 40 minutes to replenish one of the items. Overall, it wasn't great, but the room was good enough.

The hotel is clean, just a bit run down. The toilet did not flush properly. I had to hold the handle. The hair dryer did not work. The carpets are old and dusty. The staff is very friendly and helpful. I did not eat Breakfast every day, however, when I did eat there was a full breakfast available. I like Marriott, however, this bed was not as comfortable as most of the Marriott Hotels that I have stayed at.

Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

I usually love Residence Inns but this was out dated and the AC was out and people were smoking in the rooms and it was coming through the vents. Our room smelled like smoke continuously. Breakfast was just ok too

I called to double check on my reservation when I was 2 hours away from the Residence Inn. I was told by a staff person that they had "been trying to get a hold of me". I was told that there was no air conditioning in the building and that my reservation was being cancelled. Mind you, I am two hours from my destination and we were in town for the Perfect Game Baseball tournament. I was told that all Marriotts were booked and that they could NOT help me find a reservation. I am beyond disappointed and I would not recommend this property to any Baseball parent bringing their son in for a Perfect Game event.

Some things are updated and some are not. Made for a weird experience. It was just filthy in some ways and I just couldn't get past it. AC in closet was so loud so check that before you unpack. Make sure you know what "housekeeping" entails and how often you get it. We had to get new towels, take out our trash, etc. several times.

Really love the staff and cleaning crews. Front desk was very knowledgeable and courteous. I’m coming back to this property the next time I’m there for another extended stay. Keep up the good work and personality.

Would not recommend this to others or stay at this location again. We had to pay a 13 dollar unexpected hidden fee for parking. Neighbor in his room major of the nights with the door open. Children upand dpwn the hallway all night.