查爾斯鎮露台公寓(Charlestown Terrace Apartments)

這是一棟非常漂亮、舒適的房子，有水療浴缸，採光非常好，廚房設備齊全，在紐卡斯爾是一個非常好的選擇

幫自己一個忙，不要預訂這個地方或紐卡斯爾行政公寓。他們是由同一個人管理的，他們絕對令人噁心。我們預訂了紐卡斯爾露台，但我們的房間實際上並不在那個位置。那是在紐卡斯爾的行政公寓。我打電話給辦公室詢問了很多問題，他們立即採取防禦態度，根本沒有幫助——工作人員實際上非常粗魯。 首先，地板很髒，所以我們的腳被坑弄黑了。臥室門把壞了，關不上。淋浴間發黴得令人噁心。洗碗機壞了，我們沒有收到通知，他們在我們外出的一天來更換了它，他們在我們的廚房/休息室區域留下了垃圾和包裝。這包括切斷我們的孩子可能被噎住的電線。當我們到達時，其中一個馬桶座圈下有尿液。臥室裡的電視除了一直開著背光根本不能用，所以晚上電視會發光，我們無法將其關閉。廚房的踢腳板壞了，有安全隱憂。沒有可以煮飯​​的鍋碗瓢盆，只有一個濾網和一個鍋蓋。空氣乾燥器壞了，所以當我們在海灘度過一天後試圖烘乾衣服時，我們的衣服從上面掉了下來。最後，蟑螂的數量絕對令人噁心，我們把所有的食物都裝在袋子裡，拉上拉鍊，這樣他們就拿不到了。

Great location disappointing cleanliness and state of apartment. Balcony unable to be used due to structural issues, unit was not overly clean, tv in lounge room had remote that didn’t work, unit was showing signs of wear with many walls having repairs but not being repainted.

We arrived to find an extremely different apartment to the one in the promotional images. There were old cobwebs hanging from the ceiling, the walls were absolutely filthy, light fixtures were dangling from their sockets, all but two light bulbs blown on the stairwell, the lock for the sliding door to the garage was not just broken but missing, leaving a hole where the lock should be, holes in the walls, filthy windows... I could go on, but you get it. I rang straight after the viewing the property and told them we were leaving. To someone's credit, they did refund us but despite me telling them everything that was wrong with the place, the listed and presumably sold it again that night. I'm not sure there's much concern with the quality of their service. Avoid at all costs.