When my partner, and I arrived with our daughter we put the card into our room door, it was a long ride for us so we were exhausted. Our room was never cleaned. The bathroom was used and the towels were on the ground, one of the two beds were used and the roomed just looked like there was someone there prior to us. When we went back to the front desk requesting a new room and the condition's of the room that was given to us, the front desk staff did not apologized to us, we felt very disrespected and not valued as customers. The beds were stated to be a queen size and that was not correct, they were full size beds. The beds were truly uncomfortable. We all did not have a goodnight sleep at all during our stay there. It also stated they offered breakfast every morning when we had booked our stay online, and that was absolutely incorrect. We woke up the next morning went downstairs and everything was closed, the front desk did not acknowledged us at all if the weekends they just don't provide breakfast, or about any near by restaurant's, or at least anything. This is definitely not going to be a hotel I will be picking for my family and I ever again, and definitely do not recommend to any future Guests.
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