Coratel Inn & Suites by Jasper New Richmond

Nice room, great price. The hotel is nothing to look at, but the rooms were well-maintained, clean and comfortable. We had a room with a hot tub.

It's a bed and a shower. Other guests from our party all had different issues. Biggest problems being rooms not cleaned at check-in and STILL not done when they returned later that evening.

When you walk in the front door, there was another door that was open and was filled with trash bags at the bottom of the stairs, and it smelt horrible. There was no one at the reception desk, so you had to dial 0 to get someone up front for checking in. The room wasn't bad, but the shampoo and, conditioner dispensers on the wall of the shower were completely ran dry. The room itself was spacious and was really nice. The best part of the room was the jacuzzi tub but the rest was just a normal standard room.

location is near a lot of stores and food. the room wasn't very clean and there were a lot of holes in the wall. Part of the curtain was missing. The front desk employee was very nice!!

My only complaint was that the TV didnt work, sound no picture. Other then that the stay was good

The room was disgusting. No light fixture, bulbs were just hanging from the ceiling. Rubber trim in bathroom was moldy and peeling off or off entirely. Toilet seat was hanging on by one bolt. Comforter had so many rips/snags in it. Walls were dirty with hand prints and one spot had the repair patch with spackle so poorly done, you could see the entire patch just covered in paint! Mirror was foggy/dirty in the corner with no light, couldn’t use until you pulled the curtains all the way open. Checked in at 330, went to a wedding, was back at 845 and decided to drive the 2 hours home instead of staying the night. Spent all of 10 minutes in the room! When leaving we were asked why and we told them about the room. No acknowledgment given, no apologies or offered a different room or discount. The staff could care less!

It was nice that it was close to shopping. However, When you first walked into my room , you would notice the following: the curtain was broke and sagging at one end, the entryway light was missing it's cover, the TV had a black mark running full lenght down the screen, the toilet somehow plugged in the middle of the day while I was away (the front desk just hands me a plunger which didn't fix it) and finally the bath towels were stained and still moist from being washed that day... I will not use ******* again..

No such thing as a no smoke smell free place in the complex. There are cig. burn holes in bedding, carpet, bathroom sink, floor, tub. The continental breakfast “is poor” at best. With all that said it’s worth maybe 60.00 dollars a night. We will pay the extra 25.00 to stay down the street next time we are in the area.

My only complaint about my stay was the issue with the remote, it turned the tv but wouldn't change the channel, went to the desk, recieved another remote, which didn't even turn the tv on. Went back to the front desk, was told don't have any other remotes your out of luck! Wasn't offered any solutions, not another room, or help finding another remote.