蒙特利爾華威水晶酒店(Warwick Le Crystal Montreal)

El hotel esta bien y cuenta con una ubicación, las habitaciones son adecuadas. Se me realizo un cargo a pesar de llevar mi reservación pagada. debieran ser más claros en estos temas ya que es algo común pero que engaña a la hora de decidir una estancia.

I had never stayed at a Warwick before, but after this stay I will look for Warwick hotels when I travel. The hotel and restaurant were amazing. The staff was unbelievably friendly and professional (except for one). The room was incredibly clean (I know because I wipe down rooms when I arrive). The only down side was the junior suite I stayed in (which wasn't cheap) was facing an alley. I didn't mind that the view wasn't great (I wasn't in Montreal to enjoy a hotel view). What bothered me is that at 5am every morning (for 3 mornings) a dump truck was below my 6th floor window beeping and slamming dumpsters. On the 3rd day it came by at 5am, 530am and 6am!! By that 3rd day I finally had enough and mentioned it at the front desk. The hotel offered for me to move my room. I told them, with one night left on my stay I wasn't going to move rooms. Then they offered me ear plugs which was basically a cruel joke. When I asked for a monetary discount on the 4th night I could hear the girls out back laughing at my request. I understand the hotel doesn't control city dumpster schedules (so I see the humor in my request), but rather than laugh at my request or offer my ear plugs (now that was a joke) a simple monetary compensation would have been the proper thing to do. But I received nothing and again on the 4th morning at 5am there was a dumpster outside. So here's a lesson learned for all: If you see dumpsters below your room ask for another one before you get too comfortable.

I had never stayed at a Warwick before, but after this stay I will look for Warwick hotels when I travel. The hotel and restaurant were amazing. The staff was unbelievably friendly and professional (except for one). The room was incredibly clean (I know because I wipe down rooms when I arrive). The only down side was the junior suite I stayed in (which wasn't cheap) was facing an alley. I didn't mind that the view wasn't great (I wasn't in Montreal to enjoy a hotel view). What BOTHERED me is that at 5am every morning (for 3 mornings) a dump truck was below my 6th floor window beeping and slamming dumpsters. On the 3rd day it came by at 5am, 530am and 6am!! By that 3rd day I finally had enough and mentioned it at the front desk. The hotel offered for me to move my room. I told them, with one night left on my stay I wasn't going to move rooms. Then they offered me ear plugs which was basically a cruel joke. When I asked for a monetary discount on the 4th night I could hear the girls out back laughing at my request. I understand the hotel doesn't control city dumpster schedules (so I see the humor in my request), but rather than laugh at my request or offer my ear plugs (now that was a joke) a simple monetary compensation would have been the proper thing to do. But I received nothing and again on the 4th morning at 5am there was a dumpster outside. So here's a lesson learned for all: If you see dumpsters below your room ask for another one before you get too comfortable.

Checking in was a frustrating, waste of time. When I've stayed here before, i had no issue checking in by putting a deposit and didn't have to use a credit card, but now they won't allow check in whatsoever unless you use a credit card. When i booked, I specifically choose the junior suite because the online photos show it with a separate rainfall shower and soaker tub. I had a busy day planned and wanted to take a hot bath before bed. When i arrived at my room, there was no tub in the washroom, so i had to waste even more time going back to reception for a room change. The tub has a faucet and handheld sprayer, but the knob to change from faucet to handheld was broken. The plug to drain the tub was broken. There are double sinks, but one was clogged and the other drained very slowly. There were large brown stains on the curtains. Overall, it looks alright on the surface, but as soon as i tried to use anything, it went right downhill. Needless to say, next time i visit Montreal, i won't be staying here again.

Very nice hotel with comfortable rooms. Windows can open which is what I prefer. The only downside: no ice machines! You have to request ice at the fromt desk which is a pain. Also the only parking optionnus valet at a little over $50/day which is steep considerimg the room prices. Great resto (Siam) at the hotel!

A very nice property with an upscale feel to it. Rooms were well appointed. Not lavish but very nice and very spacious and well laid out. Generous workspace and lots of closet and drawer space. Washroom was nice - a touch on the small side but well appointed with nice fixtures and shower head. Very nice stay overall!

Nous avions la chambre 510 pour 2 nuits et pour votre information la toilette était instable et vérifier vos robinets murale il coule a l'occasion même s'il est fermé et pas par le robinet. Merci

Wow! My stay here was so incredible! The staff are so helpful and friendly. They went above and beyond in their service. The amenities are excellent as well. The rooms are very spacious and provide you with anything you would need in the suite. The restaurant Siam provides an excellent cuisine, we absolutely loved our breakfast. They are pet-friendly as well, my golden retriever had the most amazing time and everyone was very welcoming! It was a little tricky driving into the hotel, but there’s valet parking on-site to help. I would highly recommend staying at Warwick Le Crystal!

Our stay was fantastic! The highlight was our friendly and VERY helpful valet- Ariel and Harry! They managed our luggage and were knowledgable about the area! Thank you for the fantastic visit!