Holiday Inn Resort 所有的蒙特戈貝包容性(Holiday Inn Resort Montego Bay All-Inclusive)

I really enjoyed our stay at the facility, however there was no toothpaste inside the two bathrooms I booked...that need to be address, apart from that it's was a great experience..

My experience was great we booked inn on Nov 4- Nov6 with my mom n kids they all enjoyed themselves The food and the whole experience was worth it I would definitely go back in January for a week but no kids to make my experience more fun thanks for accommodating me and my family……..

The hotel is very beautiful, the location is perfect but some of the workers need more training in customer service. The customer service is rather poor 😑😑

I arrived at 6.30pm and waited in queue for 30mins to check in. At 7pm I was advised that my room wasn't ready and needed to come back in 40 minutes to get a room key. Without apology or proper justification. The website indicates check in is usually at 3pm. Meals are buffet style in one main restaurant, often with cold food, tepid tea/ coffee and plastic cups.

The facility is well kept. The king bed garden view room was lovely. AC in room was a bit noisy.. Food was delicious and there was a variety to choose from. It’s a lovely family oriented hotel. Entertainment needs improvement though.

Chambre trop humide même avec la clim... Courant d'air dans tout hôtel... Personnel de l'accueil très désagréable... Personnel des réservations des restaurants très désagréables... Le son trop fort lors des spectacles, plus aucun plaisir à écouter...

Emplacement exceptionnel

We checked in as VIP guest but did not receive service as promised...had to wait over an hour for room to be ready, once room released tv nor safe were operatable, not once was the refrigerator stocked with water/beer, face clothes apparently in short supply; housekkeping promised delivery but never showed up...this is my 3rd stay at Holiday Inn and by far the worse