智選假日套房酒店明登(Holiday Inn Express & Suites Minden)

看起來過時而且陳舊。網速慢。奇怪的是，當你辦理入住手續時，前台人員說他們必須去檢查以確保房間乾淨，因為他們的客房清潔工作有問題......有點令人討厭

這家特殊的假日酒店最近更換了所有權。現任白天女總經理精神不平衡，對客人充滿敵意。她沒有地方與公眾合作。當我中午向她抱怨我住的房間兩晚都沒有打掃時，她把我鎖在房間外面（我已經預付了七晚的費用），口頭上跟我搭話，打電話給道格拉斯縣治安官，然後將帳戶餘額退還至錯誤的信用卡。治安官（其中 3 人出現）證實，他們經常被叫到這處房產。這是該地區最昂貴的酒店。而且在管理上也存在嚴重缺陷。說真的：遠離這個地方。針對該經理和擁有該假日酒店的公司實體已提起訴訟。

We were there for 6 nights. This place has the best overall staff we have encountered in years (and we stay in hotels around 50 nights per year). Special thumb up to Haley whom never seemed annoyed by our many requests ; she is very task and customer oriented! Also a positive mention to sweet shy Paola who also is doing a great job. The breakfast is nice and was alwsyd ready a bit earlier than than announced time which we really appreciated since we like to leave really early to secure parking at rhe ski reaorts. The location is so nice to drive to heavenly (nevada parking lots) or kirkwood since we never know what the wheather will bring (and thats how we decide between the two mountains in the morning) Overall staff 10/10. Location 10/10 . Comfort of the room 10/10. Unfortunatly not sound proofed but overall experience deserves a 10/10. Will stay here again when wanting to split days between heavenly and kirkwood!

It was a great place to stay clean and hotel staff always smiling and breakfast was the best.

Very friendly service. Clean rooms. Friendly Halloween decorations. The morning breakfast was great.

The staff was polite and helpful. It was in a great location and had lots of parking.

Lovely big rooms with room for all 4 of us, nice breakfast. Beautiful view of the mountains from the breakfast room windows.

Easy access. Breakfast could have been better with different options. Service was great. Microwave didn’t work in our room, that was a bummer when trying to heat leftovers and make popcorn. Would recommend and stay again.

Minden is horrible. Hotel was fine. Everything worked and ran smooth. Thank you.