米科利蘇可酒店(Original Sokos Hotel Vaakuna Mikkeli)

首先我要聲明的是，儘管評級較低，但這家酒店還是不錯的。房間乾淨，設施齊全，浴室很好，不吵。嘗試了酒吧 - 不錯的飲料。早餐很豐富，即使品質一般。但是：我的妻子辦理入住手續時手頭沒有預訂號碼。當時無法聯絡我。姓氏相同並沒有給接待員留下深刻的印象。我的妻子不得不在大廳等了一個半小時​​，無法進入房間。沒有預約號碼，沒有房間。而且預訂時沒有人告訴我需要這個號碼。完全無腦地對待客戶。當她找到我並拿到號碼時，即使酒店已經有我的信用卡印記，她也必須付款。雙重愚蠢。為了酒店的信譽，經理及時道歉並承認了錯誤。但當員工被告知不假思索地遵守愚蠢的規則時，就會發生這種情況。

Restaurant en bar zijn zeer onpersoonlijk. Ramen op de kamer kunnen niet open.

Two years ago my experience in this hotel was a positive surprise, surpassing most of the other Sokos hotels. This time our experience was the basic average Sokos hotel, so unfortunately not as great as last time, but still nice. The room was clean and nice, wifi and air conditioning working well. Wasn't totally happy with the breakfast, as there was several different items missing (empty dishes) at 9.20 am already and people had to ask after them. This was obviously solved, but the system was not very proactive. All in all, good location, clean, friendly.

A clean hotel and excellent service! At the breakfast buffet our kid with food allergies got a good selection of safe foods when requested. The hotel has a perfect location in Mikkeli city center near the railway station. The room was cool and quiet.

good breakfast

SuperiorX rooms are more spacious rooms located at the corner of the building. We were lucky to get the top 5th-floor room and could see both Mikkeli's landmarks: Cathedral and Naisvuori Towers. The room was well equipped. The bathroom was quite small but functional. The air conditioning worked very well in the summer heat. The hotel was fully booked. So the breakfast was busy but quite well organized to be ​guided to a clean table. The reception staff was very friendly. Our stay had good value for the summer sale price of 125 euros

As I was expecting a normal (neutral) Sokos Hotel experience I was awestruck by Sokos Hotel Mikkeli. Never have I ever experienced the same level of customer service in a Finnish chain hotel as we did on arrival to this one. Well thought through genuinly friendly service at the front desk and all over the hotel. The rooms are of good basic level with some convenient details, well-working air conditioning. Very nice breakfast, centrally located. Free bicycles available.

Okey hotel centrally located. Could use an update of the rooms.

The standard Sokos chain service. No surprises there except route to get to the room... elevator, down the corridor, elevator...down another corridor. Good parking. Great location. I could visit again...as I have. Enough bandwidth to properly stream netflix in the evening (with covid restricted tenant capacity).