We selected a room specifically for the "high floor" amenity that was an added charge through *******. When we arrived we found ourselves on the 2nd floor by the elevator. They would not change the room, claiming our "class" of room had no other options. It was an awful night. Between the noise from the atrium and the myriad of adults getting off the elevator loudly talking, or the kids from the sports teams running up and down the hallway, I've rarely had less sleep. Won't be returning.
翻譯