鳳凰城 - 邁措沃西智選假日套房酒店 - IHG 旗下酒店(Holiday Inn Express & Suites Phoenix - Mesa West)

It’s by everything and GREAT PEOPLE work here❤️

安東尼奧非常友善並且非常樂於助人。他度過了艱難的一天，因為他們遇到了緊急情況並且發生了一些事情所以沒有熱水。他事先讓我知道了這一點，而且非常有禮貌。他們整個晚上都在研究這個問題。我告訴他沒關係，我們會保留我們的預訂。我女兒剛做了手術，所以這就是我們留下來的原因。他確保我們住得很舒服。

辦理入住時工作人員很令人愉快。房間很舒適，但黃色和藍色的油漆有點令人不安。冰箱可以用，但預設的溫度比我想要的高一點。電視接收充滿了像素。早餐很好，有各種冷熱食物。對我來說是住一晚的好地方。如果時間再長，我認為一些小事情，例如淋浴附近沒有地方可以掛毛巾，泵肥皂就會開始磨損。位置好

當我們的兒子從加州搬到他的第一套公寓上大學時，我們住在這裡。離他住的地方很近，也很方便。酒店本身還可以。該財產看起來很安全。走廊有股難聞的氣味，我們的房間還不錯。當我們到達時，它並不像我希望的那麼乾淨。地板上有一層薄膜，你可以看出沒有用乾淨的拖把拖地或拖地。浴室裡的風扇壞了，在這麼小的區域裡呼吸很困難，淋浴時產生的所有蒸氣都湧入房間，讓一切都變得潮濕。總而言之，一切都還好。如果有必要的話，我會再待在那裡，但同一條街上有這麼多其他選擇，我可能會嘗試其他地方，即使它的價格多一點。

二班的工作人員非常友善。由於浴缸裡留下了清潔液，我在浴缸裡滑倒了。空調噪音很大。

The hotel, overall, is pretty unremarkable. Most of the security doors do not lock and can be opened without a key card, but at least one of then cannot be opened even with a key card, which ended up meaning that in order to go to the second floor, you are forced to use the elevator rather than the stairs. This is patently absurd for anyone who hates waiting for an elevator. But overall, the hotel itself is not bad. What is incredibly bad, however, is the management. The general manage of this property emailed the organizers of the baseball tournament my team was attending in the Phoenix area, accusing my players of vandalizing accessibility equipment in their (insanely tiny) pool and also putting patio furniture into the pool. GM "Glen" cowardly attached his assistant manager's name to his accusations, I would later learn and left AGM Antonio to answer for Glen's accusations. When I called from the baseball fields between games to address the accusations, it became clear that their employee witnessed these acts at a time during which the entire team was half-an-hour away from the property and couldn't have been the ones they saw. When confronted with this information, Glen said "I don't want to hear that anymore" and "your parents are worse than your kids". The basis for the stubborn sticking to the accusation was essentially the idea that we were the only baseball team staying at the hotel and therefore must have been guilty (essentially saying that I was lying about the players all being elsewhere). As proof, Glen send me screenshots of security footage of furniture in the pool and a completely separate picture of my players in the hot tub. Because the hotel does not have a lock on the pool, which is accessed from outside the venue, it turned out that teenagers (my players are all 11 and under) staying at a hotel next door were helping themselves to the pool after their actions had caused their hotel to close that venue's pool access. Fortunately, Antonio was very apologetic and reversed charges Glen had added to my party's bills to cover the alleged costs of maintenance on the equipment, because Antonio had taken the time to investigate the situation and determine we were not involved. How the lazy, rude, and utterly ignorant Glen is employed by this venue is beyond me. We were told by Glen that my group would never stay at this property again. He couldn't be more correct about that. They could offer free stays for my team annually while we participate in the baseball tournament we like to attend and I would laugh in his face. Never, ever again for us and I will go as far as to be sure that no other hotels owned by the same LLC will profit from our tourism to the area. Hopefully someday Glen will be replaced by any of his competent staff and also maybe someday I'll get to meet him to address his efforts to smear me and my families and my baseball program, all because he's too lazy to take care of his property.

I don't like to sugar coat. Check in was not great. I was on a scooter and i had to go back to desk 3 times because key would not work. Finally, on the 3rd try the manager came down because he didn't believe me. He tried and of course didn't work. He said the battery was dead. So he replaced it and got us in, but keys still didn't work. Went out for a couple hours and came back to get keys and it still took 4 tries to get it to work. Then, we felt like we couldn't leave because we wouldn't be able to get back in. I like the motel. Beds are very comfortable. We have stayed at this motel many times and will again, but hope they get door locks fixed. This is the reason for a 3. I wish we would have gotten a new room.

Nice feather pillows, comfortable bed makes it hard to wake up for work, clean place updated about 6 months ago it looks like. Elevator is slow as paint drying. Staff is exceptional. Antonio, Tony, night shift, everyone has been very friendly and helpful. They go out of their way to make my stay desirable to come back to each week. They are why I keep booking here every week instead of going to someplace fancy. Quality of staff is on point. I travel for work and have stayed at many places accross the states. When Im in PHX I will continue to book here. Breakfast is a nice option buffet style and not prepackaged nasty. Location is excellent, 2 turns from the freeway, and lots of access to various food and shops.

Nice clean renovated property - well the breakfast was okay. In the past I'd choose to stay at Holiday Inn and look forward to the breakfast. Property condition updated last couple yrs is clean and well maintained. Staff is very helpful & awesome.