默塞德萬怡酒店(Courtyard Merced)

Hotel is in good location not so clean and the stuff is not so nice

The room had plenty of space, had a small fold out in the chair for an additional bed which was nice for our kids to sleep separately. Bed’s weren’t the most comfortable and pillows were flat, but overall was a great stay. Enjoyed the indoor pool and the price was decent.

我不喜歡的是，當我延長一天的住宿時間時，前台工作人員告訴我價格後，我被收取了額外一天住宿的酒店價格，而不是我通過******** 為原始預訂支付的價格。我們是一樣的。第一晚 183 美元 第二晚 230 美元？在被告知我必須換到另一個房間來容納第二晚的住宿後，我在早上 9 點就被趕出了房間，以便可以進行維修。在換房間期間，我留下了一雙鞋子。直到第二天早上我才意識到這一點。聯絡了前台，他去檢查了──沒有鞋子嗎？我的房間裡有兩張大床，兩張床都睡在裡面。我把鞋子放在床邊靠牆的地方。整理床舖的管家必須在床和牆之間的空間裡看到它們。前台的工作人員甚至檢查了它們是否被交出。什麼都沒有。對房間多收的費用進行價格調整並歸還我的鞋子。

The staff was amazing to my wife and kids. As a parent with kids with special needs we value people that take the time to accommodate our needs. Check in was amazing and our kids felt right at home.

A roach was found in the bathroom. Also rating is low because of two other reasons. I received an email which indicated the pool would be closed for repairs and cleaning while we were there, so no bathing suits were taken. Surprise to us, the pool was open but without swimwear my family was unable to use it. The other reason was the elevator. Some of the time, there was a loud siren of sorts that sounded and almost every time, it shook while moving.

當我們到達時，我很遺憾地得知游泳池和熱水浴缸只是混凝土洞。我們一直依賴在長途駕駛後使用這些設施，沒有任何跡象表明它們會停機。電梯也發出一些有趣的聲音，讓我們感覺我們最終會被困在裡面，以至於我兒子在我們剩下的住宿期間最終走樓梯。至少入住是順利的。

沒有大堂咖啡。清潔人員正在忙碌。空調機組只能達到 68 度，並且沒有恆定風扇，而且溫度需要在 68 度之外 2 或 3 度才能打開。我多次出汗醒來，然後得到了一個私人風扇。工作人員很友好，有一個室內游泳池和酒吧/食品區。健身房裡只有幾個啞鈴和跑步機，所以如果你想要更多的話就不是很好了。樓梯間的門是開著的，因此可以輕鬆地將任何東西搬上樓梯，當火災警報器啟動時，門會自動關閉。電梯和房間鑰匙在我整個住宿期間都可以使用，這在如今並不常見。

再次出差送兒子去加州大學默塞德分校秋季學期入學。 只有兩個小問題，房間裡有陳舊的煙味。 （交流過濾器可能需要清潔，不確定）水槽塞已脫落，必須彎下腰從水槽下方推動（目前從膝蓋手術恢復 4 週後很難做到這一點）